Solutions Engineer, SLED (MA/CT)

Cisco • Boston, MA

1d • Onsite

About The Position

As part of the U.S. Public sector team at Cisco, you’ll have the opportunity to serve customers who protect, serve, and educate their citizens. You’ll be joining a group of highly technical individuals with a passion for helping customers solve complex technical challenges by leveraging our best-in-class Cisco portfolio. You will have a chance to create a real impact across your customer base while being part of a team that fosters continuous learning and growth. As a Solutions Engineer, you will be at the forefront of our technical strategy, working closely with our SLED customers to understand their unique business and technical needs. You will be covering a variety of different verticals including K12, Higher Education, and local governments and leveraging your expertise to design and implement cutting-edge solutions that enable our customers to serve their constituents.

Requirements

• 5+ years in a customer facing, field-sales engineering role or network engineering role
• Bachelor’s degree or equivalent work experience
• Experience with Cisco technologies, including networking, security, collaboration, or cloud solutions
• Proven track record of consistently exceeding sales quotas

Nice To Haves

• CCNP/CCDP or similar vendor certification
• Understanding of emerging technologies including, Software-Defined Networking (SDN), AI/ML, DevOps, and cloud solutions (AWS/Azure/GCP)
• Proficiency with Python, RESTCONF, NETCONF, YANG Suite, Ansible, Terraform
• Hands-on experience with core Cisco technologies including, IOS-XE, Firepower, Meraki, NX-OS, ACI, and NDFC
• Strong technical presentation skills with demonstrated experience articulating a complex technical solution to both technical and non-technical audiences, including C-level executives

Responsibilities

• Dive into our customers’ business to gain a comprehensive understanding of their challenges and opportunities and develop technical strategies where Cisco can be positioned to help our customers.
• Work alongside our partners, architecture teams, and CX organization to ensure the successful adoption and optimization of our solutions.
• Establish a partnership with your Account Manager to drive a robust pipeline by focusing on discovery, demos, and deliverables that showcase the value of our portfolio.
• Build and maintain strong relationships with our customers by conducting regular in-person meetings and non-transactional touchpoints to foster trust and collaboration.
• Stay ahead of the curve with an always learning mindset to stay up to date on industry trends and competitive strategy

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (Non-exempt employees)
• flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) (Exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree