Solutions Engineer, Okta (West Coast)

Okta • Los Angeles, WA

6h • Remote

About The Position

Okta is securing AI by building trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. The Solutions Engineer Team believes Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. They build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers on best practices during their cloud security technology journey. Okta Solution Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solutions Engineers have the rare combination of technical acumen and business insight. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

Requirements

• 5+ years of pre-sales engineering experience in IAM
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning
• Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
• Experience working with REST APIs, API Gateways, and SDKs
• Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
• Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued)
• Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations
• Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences
• Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Nice To Haves

• Experience with Auth0, Auth0 FGA, or OpenFGA
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
• Experience integrating with microservices, data lakes, or customer data platforms
• Developed ReBAC or Fine-Grained Authorization models

Responsibilities

• Work alongside the Corporate/New Business sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

Benefits

• health, dental and vision insurance
• 401(k)
• flexible spending account
• paid leave (including PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree