Solutions Engineer, Wireless

T-Mobile • Nashville, TN

6d • $78,750 - $142,030

About The Position

The Solutions Engineer, Wireless supports business sales by providing technical expertise to design and present wireless solutions that meet customer needs. The role consults on customer opportunities, analyzes wireless network coverage, and assists with in-building coverage requests. It requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to inform sales strategies. Success is measured by effectively supporting sales teams, addressing technical inquiries, and contributing to customer satisfaction. The position enables tailored wireless solutions that enhance customer experience and drive business growth.

Requirements

• Bachelor's degree plus 3 years of related work experience, or an advanced degree with 1 year of related work experience, or an equivalent combination of education and experience.
• At least 18 years of age.
• Legally authorized to work in the United States.
• Required skills: communication, customer needs identification, product knowledge, project management, small business sales, solution architecture, technical demonstrations, technical presentations, technical training, and wireless networks.

Nice To Haves

• Preferred areas of study include Computer Science, IT, Engineering, or a related field.
• 4–7 years of experience in telecommunications, IT administration, or network engineering, with a professional track record of successful solution sales and managing internal and external relationships in a matrix environment.
• Experience supporting Enterprise and Public Sector accounts.

Responsibilities

• Support small and medium business sales teams in-market to drive solution adoption and customer engagement.
• Participate in customer meetings to provide technical consultation and solution guidance.
• Facilitate wireless network coverage analysis and review to optimize customer solutions.
• Assist with processing in-building coverage requests to improve network accessibility.
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts.
• Perform other duties and projects as assigned by business management.

Benefits

• Competitive base salary and compensation package, including target incentives.
• Annual stock grant and employee stock purchase plan.
• 401(k) and access to free, year-round money coaches.
• Medical, dental, and vision insurance.
• Flexible spending account.
• Paid time off and up to 12 paid holidays.
• Paid parental and family leave.
• Family building benefits, back-up care, enhanced family support, and childcare subsidy.
• Tuition assistance and college coaching.
• Short- and long-term disability coverage.
• Voluntary AD&D, accident, life, disability, and long-term care insurance.
• Mobile service and home internet discounts for eligible employees.
• Pet insurance for eligible employees.
• Commuter and transit programs for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level