Solutions Engineer - Splunk (Remote)

Cisco • Sandy Springs, NC

6d • Remote

About The Position

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

This job can be performed anywhere in the United States.

Splunk’s technical sellers seek to unify, advance, and expand the value of the Splunk portfolio by providing deep technical and domain expertise to introduce and operationalize Security and Observability use-cases and solutions. The Solutions Engineers (SEs) are Splunk’s customer-facing technical account leader. Their purpose is to partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base. SEs are responsible for the breadth of technical engagement within their assigned customers across products, domains, and use cases.

Requirements

• 4+ years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments
• Experience working in or recommending SaaS delivery model
• Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer’s expected business outcomes
• Prior experience working with public cloud infrastructure and understanding of cloud economics (e.g. AWS, GCP, Azure, etc.)
• Ability to travel to visit prospects and customers in region

Nice To Haves

• Extensive knowledge cybersecurity and/or observability is highly desired
• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to optimally lead others in a highly-collaborative team environment
• Strong presentation skills and an authority in using data to articulate a story or issue in a Tell-Show-Tell format
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to the customer and your team
• Bachelor’s degree or equivalent work experience

Responsibilities

• Partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base
• Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk’s portfolio, end-to-end technical engagement, and customer experience in your accounts
• Drive the Solutions Architect engagements for positioning Splunk’s advanced solutions to expand solutions and use-cases
• Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree