Solutions Engineer (SE)

Exclusive Networks
•$110,000 - $120,000•Remote

About The Position

As the Solutions Engineer, you will have multiple responsibilities within presales, and occasionally post-sales support. This role will report to the Manager, Solutions Engineer. As the Solutions Engineer, you will be the network security solutions advisor, provide pre-sales support to the Sales teams and partners: responding to questions and inquiries, providing demos, competitive analysis, networking and security design, and specifications, etc. for products and technologies. You will work with the Vendor Management and Marketing teams to develop and conduct product update, short course trainings, and webinars for internal sales teams as well as customers. You will also conduct discovery and scoping call for Professional Services Projects, provide technical expertise and support to all team members, and initiate and provide the life cycle of vendor solution POC, Proof of Concept. Other technical duties as necessary.

Requirements

  • 2+ years of hands-on TCP/IP networking experience
  • 1+ year of Firewall, switches, WiFi, Endpoint security industry knowledge
  • Multitasking and motivated to learn new skills and take on new challenge
  • Excellent communication skills within a team, cross-teams, ensure service SLA is within 30 mins.
  • Maintain 6+ vendors products technical certifications
  • Being a team player and contributor are essential for the success this role and the team
  • Must be legally able to work in the country you applied (USA)

Responsibilities

  • Be the network security solutions advisor, provide pre-sales support to the Sales teams and partners: responding to questions and inquiries, providing demos, competitive analysis, networking and security design, and specifications, etc. for products and technologies
  • Work with the Vendor Management and Marketing teams to develop and conduct product update, short course trainings, and webinars for internal sales teams as well as customers
  • Conduct discovery and scoping call for Professional Services Projects
  • Provide technical expertise and support to all team members
  • Initiate and provide the life cycle of vendor solution POC, Proof of Concept
  • Other technical duties as necessary

Benefits

  • Medical, Dental, Vision, Life and AD&D Insurance, FSA, HSA, Short Term Disability, Wellness Plans
  • 401(k) with Employer Match
  • Vacation (3 weeks)
  • Sick (7 days)
  • Holidays (12 holidays)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service