Solutions Engineer

States Manufacturing Corporation • Dayton, MN

3d • $190,000 - $225,000

About The Position

Solutions Engineers are opportunity-aligned, vertical-specific technical experts who translate customer requirements into feasible, configurable solutions. They own initial solution design, documentation, and validation, and work closely with Account Executives to ensure customer solutions are feasible and manufacturable, before handing them off to Application Engineers for more detailed design and BOM preparation. This role involves meeting customers face-to-face to co-create efficient, manufacturable, and cost-effective solutions, acting as a trusted solutions advisor, and communicating with stakeholders at all levels of the customer's organization. The Solutions Engineer also serves as a liaison between the customer and Forgent's engineering teams, champions Forgent's technical capabilities, shares insights back into the organization, and partners with Account Executives. Continuous learning and proactive opportunity shaping are key aspects of this role, aiming to build long-term customer trust and repeat business.

Requirements

• 3-6+ years in application engineering, solution architecture, or technical pre-sales
• Deep technical knowledge of power systems, infrastructure, or related technologies
• Strong presentation and communication skills – including the ability to engage credibly with customer engineers
• Experience collaborating with sales teams to win complex solution deals

Nice To Haves

• Meeting customers face-to-face to co-create efficient, manufacturable, and cost effective solutions
• Taking inbound requests from customers for insights, advice, and expertise
• Communicating with stakeholders “up-and-down” the customer’s org
• Acting as the liaison between the customer and Forgent’s engineering teams
• Championing the technical credibility and capability of Forgent
• Sharing insights, customer feedback, and learnings back into Forgent
• Partnering early and often with Account Executives from initial opportunity strategy
• Upskilling and adding expertise through classes, certifications, industry events, conferences, etc.
• Proactively shaping opportunities, identifying design optimizations or system configurations that could improve customer outcomes before they ask
• Building long-term customer trust as the go-to technical advisor for customers

Responsibilities

• Partner with Account Executives during opportunity discovery to validate technical requirements
• Translate customer requirements into an initial high-level solution design
• Lead solution validation to ensure proposals are feasible, cost-effective, and manufacturable
• Collaborate with Application Engineers to hand off high-level designs for detailed solution / BOM preparation
• Present solutions in technical meetings with customers (and other ecosystem partners)
• Support RFP responses and proposal development with technical content

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed