Solutions Engineer (Model Studio)

Bitdeer Technologies Group • San Jose, CA

3d

About The Position

Bitdeer is seeking a Solutions Engineer to serve as the key technical partner to Sales and Business Development for Model Studio deals requiring custom solutioning. The role leads technical discovery calls, builds demos and proofs-of-concept, and translates client requirements into tailored platform architectures and pricing structures. The engineer works directly with prospects ranging from hands-on engineers to C-level executives and travels regionally as deal flow requires.

Requirements

• 5–8 years of experience in a customer-facing technical role such as Solutions Engineer, Solutions Architect, Sales Engineer, or Technical Pre-Sales; experience in AI/ML infrastructure or a cloud enterprise company is ideal.
• Working knowledge of LLM inference concepts, including latency-versus-throughput tradeoffs, GPU-versus-token-based pricing, and modern model-serving architectures.
• Exceptional ability to run live technical demos and think on one's feet with technical teams and C-suite stakeholders.
• Excellent written and verbal communication skills in English.
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Willingness to travel to client sites and regional offices as deals require.

Nice To Haves

• Direct experience selling or supporting Model-as-a-Service (MaaS) or inference API products.
• Familiarity with the open-source LLM ecosystem, including Hugging Face, vLLM, and common inference frameworks, as well as licensing considerations.
• Prior experience partnering directly with Product organizations on technical scoping and roadmap alignment.
• Professional fluency in Mandarin to support regional client coverage.

Responsibilities

• Partner with Sales and Business Development on technical discovery calls to evaluate customer model needs, latency tolerances, throughput requirements, and budget constraints.
• Design, build, and deliver customized technical demos and proofs-of-concept demonstrating how Model Studio addresses specific client use cases.
• Translate customer requirements into proposed technical solutions and pricing structures in collaboration with Sales and Commercial/Legal teams.
• Own and resolve technical objections during the sales cycle, including questions about performance and throughput benchmarks, model availability, and SLAs.
• Assist with technical scoping and drafting Order Forms alongside commercial and legal stakeholders.
• Provide structured customer feedback to the Product team, including feature gaps, competitive intelligence, and pricing friction.
• Create reusable technical sales assets, including reference architectures, demo scripts, benchmark decks, and FAQ playbooks.
• Provide light post-sale onboarding support to facilitate a seamless transition to Operations and Customer Success.

What This Job Offers

• Job Type: Full-time