Solutions Engineer

Cisco • Irvine, CA

1d • $202,400 - $308,300 • Onsite

About The Position

The Solutions Engineer is a technical sales professional who owns the Cisco brand with customers and partners. This role provides technical solutions to address customer and partner business needs, collaborating with the account team and connected sales teams on the customer plan to ensure customer success. The Solutions Engineer serves as an expert or trusted technical advisor by the account team and customer/partner.

Requirements

• 7+ years of hands-on experience designing, operating, or selling enterprise IT infrastructure
• CCNP-level certification or equivalent, or the ability to earn it within 12 months of joining
• Proven ability to explain complex technology to both technical and business audiences
• Based in the Dallas–Fort Worth area. Most customer meetings are local, with occasional travel elsewhere in Texas and out of state.

Nice To Haves

• Pre-sales solutions engineering experience, or experience owning technology decisions on the customer side
• CCIE or equivalent expert-level certification
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
• Hands-on experience across more than one architecture (networking, security, data center, observability, collaboration)
• Experience working with channel partners and a consultative approach to solving customer problems
• Extreme ownership: you take accountability for your customers, your territory, and your results

Responsibilities

• Specialization and Focus - Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
• Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements
• The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
• Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal
• Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis
• Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives
• Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains
• Partners to drive innovation and lead solution conversation with technical executives
• Applies deep understanding of customer’s business challenges and drives customers towards portfolio solutions
• Influences strategic priorities for customers and leads cross-architecture designs
• Contributes to planning and leads execution of demand generation and enablement campaigns
• Examines underlying customer needs and promotes cross-architecture solutions
• Leads demonstrations of technical solutions that address specific business challenges
• Leverages advanced competitive market insights to position and differentiate Cisco solutions
• Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships
• Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives
• Implements adaptation strategies to respond to evolving market conditions and challenges

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• grants of Cisco restricted stock units
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay on top of their base salary (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior