Solutions Engineer

Cisco • San Jose, CA

5d • $223,000 - $287,200 • Remote

About The Position

Join the Web team working with next-generation cloud providers, known as Neoclouds and strategic AI accounts. This dynamic space is evolving at an unprecedented pace, driving the AI revolution with cutting-edge technology. Our team is deeply customer-centric, dedicated to delivering exceptional results and ensuring customer success. As a Senior Solutions Engineer at Cisco, you will lead technical engagements with Neocloud customers, driving innovative solutions that fuel their growth.

Requirements

• 8+ years of experience in technology pre-sales, with expertise in data center networking, service provider technologies, and markets
• In-depth knowledge of the Service Provider portfolio, including Datacenter, Service Provider Route/Switch, AI Ready Networking, and Automation
• Strong technical expertise with Cisco or competitor products
• Excellent communication, presentation, and problem-solving skills with a customer-focused mindset
• Self-motivated and proactive, with the ability to build strong customer relationships and effectively articulate Cisco’s product portfolio

Nice To Haves

• 10+ years of hands-on experience adapting and delivering results in high-velocity, advanced technology environments
• In-depth knowledge of Compute, Optical is desirable
• Bachelor's degree in electrical engineering, Computer Science, or equivalent
• CCIE certification is desirable
• Experience selling to Neocloud customers and AI infrastructure solutions
• Proven track record in pre-sales with a growth mindset and ability to work independently
• Coding or software development experience is a significant plus
• Experience with SONiC is highly advantageous
• Comprehensive understanding of Cisco, competitors, technologies, solutions, and market dynamics
• Ability to navigate complex technical and sales situations and effectively resolve challenges or escalate as needed

Responsibilities

• Designing AI, Service Provider, and Data Center networks at scale
• Expertise in AI back-end and front-end network designs, including compute, storage, and optics
• Proficiency with Cisco IOS-XR, NX-OS, or equivalent operating systems
• Experience with open-source NOS such as SONiC
• Deep knowledge of routing protocols, including BGP, MPLS, EVPN, and Segment Routing
• knowledge of optical system design including Metro, RON, DWDM, and optics for data center environments
• Strong understanding of silicon architecture, ASICs, and system designs
• Familiarity with AI workloads, large language models (LLM), and MLOps tools
• Automation tooling and scripting skills
• Ability to establish trust and credibility through technical excellence
• Linking architectural vision to account strategy
• Staying current on AI industry trends and changes
• Lead the strategy and planning of demand generation and enablement initiatives
• Identify customer needs and showcase cross-architecture solutions
• Lead demonstrations that emphasize how Cisco solutions can drive business outcomes
• Mobilize a broad network of stakeholders to drive transformative synergies and optimize customer relationships
• Demonstrate agility by adjusting strategies in response to disruptions

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (non-sales roles)
• performance-based incentive pay (sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree