Mid Market Solutions Engineer

Submittable
Remote

About The Position

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. We are looking for a Solutions Engineer to join our team at Submittable. In this dynamic, customer-facing role, you'll bring technical expertise, strategic vision, and a collaborative approach to help our Mid-Market Nonprofit and Corporate customers achieve their goals. You will partner closely with our Mid-Market Sales Team to drive opportunities forward, deliver engaging product demonstrations, and shape deployments of our Grants Management solution. We’re looking for candidates who combine technical expertise, business acumen, and a passion for creating meaningful change.

Requirements

  • 1+ years in a solutions engineering, solutions consulting, technical sales, or implementation role in SaaS environments (business software, grants management, or similar), with a focus on customer impact.
  • Proficiency in web technologies and familiarity with APIs, integrations, and cloud platforms
  • Exceptional skills in presenting, writing, and explaining technical concepts to diverse audiences
  • Experience in competitive sales motions; familiarity with MEDDPICC or equivalent value-selling frameworks is a strong plus
  • Strong interpersonal abilities, fostering trust and partnership with customers and internal teams
  • A track record of thriving in fast-paced, evolving environments
  • A self-starter ready to dive in on day one

Responsibilities

  • Be a Trusted Advisor: Partner with prospects, customers, and stakeholders to ensure our solutions align with their technical and strategic goals, providing insights and recommendations that enhance both implementation and long-term outcomes
  • Own the Technical Sales Process: Lead technical discovery, deliver compelling demos, build proofs of concept, and drive technical evaluations — ensuring seamless handoffs to Implementation and Customer Success teams
  • Create Strategic Solutions: Design tailored solutions that demonstrate the transformative potential of Submittable's Grants Management products for nonprofit and corporate customers
  • Foster Collaboration: Work cross-functionally with Sales, Product, Engineering, and Customer Success to deliver holistic, scalable solutions
  • Own Pre-Sales Documentation & SOWs: Lead the creation of high-quality pre-sales documentation and Statements of Work that accurately scope projects and set customers up for success
  • Maintain Expert-Level Platform Knowledge: Become a true product expert — understanding how Submittable's solutions solve customer problems and deliver value, with a commitment to continuous self-learning
  • Inspire Action: Represent Submittable at conferences, webinars, and external engagements to highlight our mission and showcase the impact of our solutions
  • Build Domain Expertise: Develop and maintain knowledge of our markets, competitors, industry-wide challenges, and ongoing trends

Benefits

  • Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
  • 401(k) plan with employer match starting day one
  • Equity stock options to share in our success
  • Flexible hours, remote work options, and generous vacation and sick leave
  • Paid parental leave for mothers, fathers, and adoptive parents
  • Professional development stipends to support your career growth
  • Opportunities to participate in community outreach and volunteer programs
  • Monthly company-sponsored happy hours and gatherings to connect and unwind

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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