Solutions Engineer-US Commercial, San Francisco
About The Position
Cisco is seeking a customer-focused technical sales professional to support US Commercial Sales in the San Francisco Bay Area. The Solutions Engineer provides technical information and guidance to customers, delivering outcomes using Cisco’s product and services portfolio. Working in a pre-sales technical capacity with Account Executives, the role showcases Cisco solutions through customer presentations, technical demonstrations, bills of materials, and proof-of-concept activities. The Solutions Engineer partners with customers to consult, influence, and design solutions that meet their desired outcomes. The position calls for technology aptitude, rapid learning, staying current, and strong interpersonal, presentation, and troubleshooting skills. The role covers Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud. It serves as a technology solution consultant to customers and the Cisco account team, and collaborates with Account Managers and Cisco technology, services, and support specialists. Candidates must reside in or be willing to relocate to the San Francisco Bay Area.
Requirements
- At least 5 years of industry-related experience.
- Cisco product experience or relevant experience with key competitor offerings in the applicable technology area.
- Must reside in or be willing to relocate to the San Francisco Bay Area.
- Technology aptitude and ability to learn quickly and stay current.
- Strong interpersonal, presentation, and troubleshooting skills.
Nice To Haves
- CCNP or CCIE certification.
- BS/BA in Electrical Engineering or Computer Science, or relevant experience.
- Customer intimacy skills.
- Pre-sales experience.
Responsibilities
- Serve as a technology solution consultant to customers and the Cisco account team.
- Leverage Cisco technology, services, and support specialists.
- Collaborate closely with the Account Manager on account-planning activities.
- Educate customers about Cisco differentiation and create demand.
- Build brand preference for Cisco.
- Align Cisco product and services capabilities with customers’ business drivers.
- Partner with Account Executives in a pre-sales technical function.
- Showcase Cisco solutions through customer presentations and technical demonstrations.
- Create bills of materials and conduct proof-of-concept activities.
- Consult, influence, and design solutions to help customers meet desired outcomes.
- Provide customers with technical information and guidance.
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Potential grants of Cisco restricted stock units, subject to continued employment and vesting periods.
- 10 paid holidays per full calendar year, plus one floating holiday for non-exempt employees.
- Paid day off for the employee’s birthday, paid year-end holiday shutdown, and four paid personal-wellness days.
- Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
- Exempt employees participate in a flexible vacation time-off program with no defined limit, subject to availability and business limitations.
- 80 hours of sick time provided on hire and each January 1, with up to 80 unused hours carried forward.
- Additional paid time away may be requested for critical or emergency family issues.
- Optional 10 paid volunteer days per full calendar year.
- Sales-plan employees may earn performance-based incentive pay; the posting describes quota- and non-quota-based compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
