Solutions Engineer Mid-Market GVSE

Cisco • Rtp, NC

3d • Remote

About The Position

The Global Virtual Sales organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales floor every day, connecting Cisco customers with solutions that can transform their businesses and change the world. A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, using the latest Cisco technology to enable and empower performance to the very best of abilities. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities. This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking builds every success. As a Solutions Engineer – Mid-Market, this role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the iAE, Mid-Market and aligned Architecture iAEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Requirements

• 3+ years’ B2B selling experience in a similar or adjacent industry.
• History of career progression and desire for professional development.
• Strong collaboration and teamwork skills with the team on the territory.
• Strong relationship management skills to build trust and drive results with partners and customers.
• Bachelor’s degree or equivalent in physical sciences, engineering, economics, or mathematics.

Nice To Haves

• Demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market.
• Highly motivated with a “hunting spirit” to assist Account Executives in developing new opportunities and growing business.
• Demonstrated ability to translate customer business needs into technical requirements.
• CCNA, CCNP, CCIE or similar vendor certification preferred.
• Knowledge about the market, competition including solution, technology and offerings.
• Strong collaboration and teamwork skills with the team on the territory.
• Strong relationship management skills to build trust and drive results with partners and customers.
• Pre-sales experience preferred.

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective.
• Increasing penetration via cross/up-selling and displacing competition.
• Leading the technical relationship with customer(s)/partner(s).
• Leading engagements with IT & decision makers at customer/partner and LOB interaction.
• Possessing knowledge of the customer environment and market, including competitor plays.
• Serving as a primary technical sales influencer.
• Translating needs into technical requirements.
• Spending most selling time landing opportunities and expanding within an account.
• Involvement in territory strategic planning.
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.
• Taking the lead on moving deals across the technical sales process.
• Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner.
• Managing a virtual support team of sales resources (i.e., Click to Expert).
• Leveraging relevant tools and resources to support a deal.
• Accountable for getting the technical closure.
• Increasing revenue – closed opportunities converted to closed deals.
• Displacing competitors/increasing market share.
• Increasing net new customers on a quarterly basis.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay on top of their base salary (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree