Sr. Solutions Engineer, Strategic
About The Position
This role supports business sales by applying technical expertise to design and present wireless communication solutions that address customer needs. It involves consulting with customers to understand their business challenges and developing tailored solutions using wireless network technologies and devices. The role requires maintaining expert knowledge of wireless products, network coverage, and value-added solutions to effectively support sales activities. Success is measured by the ability to facilitate customer engagements, provide accurate technical information, and contribute to solution adoption. The work impacts organizational sales effectiveness and customer satisfaction by ensuring technical alignment and support throughout the sales process.
Requirements
- Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
- Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field
- 7–10 years of experience in solutions engineering, sales engineering, technical consulting, solution architecture, or a related customer-facing technical role supporting enterprise or strategic accounts.
- Experience designing, presenting, and supporting wireless, mobility, telecommunications, or network solutions
- Communication
- Customer Needs Identification
- Product Knowledge
- Project Management
- Solution Architecture
- Solutions Design
- Technical Demonstrations
- Technical Presentations
- Technical Support
- Wireless Networks
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- Industry Standard (Licenses and Certifications)
Responsibilities
- Engage directly with customers to understand requirements and present tailored wireless communication solutions
- Conduct wireless network coverage analysis and review findings with customers to support solution design
- Assist customers with processing requests related to in-building wireless coverage improvements
- Identify business opportunities and recommend appropriate wireless solutions to meet customer needs
- Maintain expert knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short-term disability
- Long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
