Solutions Engineer, Software

Liberty Mutual Insurance • Boston, MA

4d • Hybrid

About The Position

Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a solutions engineer at Liberty Mutual, you’ll be responsible for guiding the development of systems, technical and product standards based on business plans and long-term strategies, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.
This is a hybrid position requiring two days in the office a week (Boston, Portsmouth, Plano, Indianapolis, or Columbus
Join us at the center of Liberty Mutual’s digital workflow ecosystem. Our Workflow & Automation squads’ power Hqueue, our Tier‑1, high‑performance workflow management system that processes millions of transactions with low latency and high throughput, alongside Bridgeway, our modern Micro Frontend (MFE) platform that enables rapid, scalable React application development and onboarding of rep‑facing experiences. In this role, you’ll shape mission‑critical systems, lead a motivated team of engineers solving complex, high‑impact problems. If you’re passionate about modern engineering, large‑scale systems, and leading teams that move fast and innovate boldly, we’d love to talk.
We encourage you to apply and bring your expertise if you’re a:
Strategic partner: You take the big picture view, whether you’re supervising architecture migrations or maintaining critical relationships with vendors and business partners
Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers.
Systems-level engineer: Working together with your business partners, you’ll develop technical requirements and design robust and flexible product and system architectures
Forward thinker: Leading by example, you’ll promote a culture of continuous improvement by finding solutions that increase efficiency, accelerate the adoption of new technologies and enhance profitability

Requirements

• Ten years of related software engineering experience
• A comprehensive understanding of agile environments
• Extensive knowledge of contemporary frameworks and emerging technologies
• A history of practicing DevOps and SecOps
• A strong background in business operations and strategies, including knowledge of global business, technology trends and the financial services industry
• Demonstrated strength in negotiation, facilitation, and influence—driving alignment across diverse stakeholders and enabling teams to reach high‑quality, consensus-driven outcomes.
• Proven ability to identify patterns, systemic issues, and cross‑team dependencies, transforming ambiguity into actionable insights and scalable engineering solutions.
• High adaptability and resilience in navigating rapidly shifting business priorities and complex technical landscapes while maintaining delivery excellence.
• Exceptional written and verbal communication skills, with the ability to clearly convey complex concepts and foster strong collaboration across engineering and non‑engineering partners.
• Deep commitment to continuous learning, mentorship, and elevating overall team capability across modern engineering practices.
• Architect and optimize enterprise‑scale database ecosystems—designing high‑performance schemas, enforcing concurrency controls, enabling horizontal/vertical scaling, and establishing resilient backup, recovery, and data‑modeling best practices.
• Extensive experience designing and delivering cloud‑hosted, responsive, and scalable web applications using Java/.NET/Node and modern front-end frameworks.
• Hands‑on experience architecting event‑driven and system‑of‑engagement solutions, integrating with API‑driven microservices for distributed, high‑throughput systems.
• Strong security mindset, embedding authentication, authorization, secure coding, and SDLC‑integrated safeguards across application and platform architectures.
• Deep understanding of layered architectural patterns and modular solution designs that promote resilience, maintainability, and long-term evolution.
• Advanced proficiency across modern JavaScript frameworks, server-side platforms, and both relational and NoSQL databases—enabling robust end‑to‑end solution design.
• Strong design‑thinking orientation paired with disciplined test‑driven development practices to ensure intuitive, reliable, and customer‑centric solutions.
• Solid understanding large‑scale data ingestion patterns, and managing cloud‑scale datasets with reliability, governance, and lineage discipline.
• Robust experience conducting high‑quality code reviews focused on maintainability, performance, observability, and adherence to engineering standards.

Responsibilities

• Design, build, and integrate full‑stack solutions using JavaScript/TypeScript, React, Node, Next.js, .NET, and/or Java.
• Develop a deep understanding of upstream and downstream systems to maintain end‑to‑end data quality, proactively identifying risks, resolving root causes, and preventing data‑induced defects.
• Design, optimize, and maintain high‑scale database systems—handling millions of records with strong concurrency controls, ensuring efficient query performance, robust indexing strategies, automated recovery, and seamless scaling to meet evolving application demands.
• Analyze and modernize legacy applications and services—such as monoliths, older frameworks, and relational databases—by defining pragmatic migration strategies and decommission plans.
• Break down ambiguous technical problems, identify root causes across complex systems, and deliver incremental improvements with clear milestones.
• Collaborate with cross‑functional partners across product, design, platform, security, and data to ensure system accuracy, streamline interactions, and drive continuous improvements to reliability, performance, and customer experience.
• Establish and champion engineering best practices, driving measurable improvements across SCORP engineering excellence pillars.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees