Solutions Engineer – eCommerce Fulfillment

. Crane Worldwide Logistics . • Irving, TX

1d • Onsite

About The Position

This role provides engineering support for eCommerce Contract Logistics opportunities. The primary focus is to design innovative fulfillment and automation solutions that improve operational performance and deliver technically sound and commercially competitive customer solutions. The position also supports the implementation of new customer start-ups and operational improvement initiatives, while building strong relationships with customers and internal stakeholders.

Requirements

• Bachelor’s degree in engineering, Supply Chain, Logistics, Business, or a related field.
• 5+ years of experience in industrial engineering, warehouse design, fulfillment operations, or Contract Logistics.
• Experience supporting eCommerce or direct-to-consumer (DTC) fulfillment operations.
• Experience designing warehouse layouts, labor models, and fulfillment workflows.
• Proficiency with AutoCAD and Microsoft Excel, PowerPoint, and Visio.
• Working knowledge of Warehouse Management Systems (WMS), Order Management Systems (OMS), warehouse automation technologies, and parcel fulfillment operations.
• Experience developing ROI, TCO, and operational business cases.

Nice To Haves

• Lean Six Sigma Green Belt (or equivalent).
• Experience with warehouse simulation or modeling software.
• Experience with reverse logistics, subscription fulfillment, personalization, or kitting operations.
• Knowledge of SQL, Power BI, and SmartSheet.

Responsibilities

• Design scalable eCommerce fulfillment solutions, including warehouse layouts, workflows, storage strategies, and value-added services.
• Analyze customer data, including order profiles, SKU velocity, channel mix, seasonality, and return trends, to develop tailored operational solutions.
• Develop labor models, operational cost estimates, and pricing support for customer proposals.
• Create process flow diagrams, warehouse profiles, and technical documentation.
• Support customer presentations, solution workshops, and proposal development.
• Ensure solutions align with customer requirements and company operational standards.
• Analyze operational data to support solution design and pricing.
• Develop conceptual warehouse layouts using AutoCAD.
• Prepare order flow analysis, inventory profiling, equipment recommendations, and budget estimates.
• Support the RFP process from qualification through contract award.
• Evaluate fulfillment operations and identify opportunities to improve productivity, accuracy, capacity, and service levels.
• Develop engineered labor standards, slotting strategies, and warehouse optimization initiatives.
• Support Lean continuous improvement projects and engineering best practices.
• Design and evaluate automation solutions, including AMRs, robotic picking, parcel sortation, put walls, and packaging automation.
• Develop business cases, ROI, and Total Cost of Ownership (TCO) analyses.
• Support vendor evaluations, procurement activities, and implementation of approved automation projects.
• Partner with Commercial, Operations, IT, customers, and vendors to develop and implement engineered solutions.
• Collaborate with the Solutions Engineering team to standardize engineering methodologies and share best practices.
• Provide engineering support for eCommerce Contract Logistics opportunities.
• Design innovative fulfillment and automation solutions that improve operational performance.
• Deliver technically sound and commercially competitive customer solutions.
• Support implementation of new customer start-ups and operational improvement initiatives.
• Build strong relationships with customers and internal stakeholders.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level