Solutions Engineer Analyst

Assurant • Atlanta, GA

13d • Hybrid

About The Position

The Solutions Engineer Analyst reports to the Director and will be supporting the development of tailored solutions for new and existing global opportunities. The role will partner with Business Leaders, Business Development, Account Executives, Workstream and Operational Leaders to help support strategies for business opportunities. This is a Hybrid role reporting to our Atlanta, GA office 3 days per week.

Requirements

• Bachelors’ Degree or Technical Degree.
• 2+ years experience in either a client management, project management, product development, data analytics, business analysis, management information systems or sales role.
• 2+ years experience in technical platforms (with Assurant a plus), system interoperability, and suite of products and services.

Nice To Haves

• Bachelor’s degree in Business Administration or related field is preferred.
• Leadership Organized and structured in thought, approach, and communication.
• Excellent oral and written communication skills.
• Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions.
• Excellent organizational and planning skills.
• Ability to manage multiple projects, concurrently.
• Has professional presence, polish, and demeanor to engage with clients.
• Has ability to build relationships and influence with clients.
• Builds trust, respect and rapport through information exchange and mutual problem solving.
• Has ability to connect personally, demonstrate knowledge of client’s business and communicate our value.
• Supports profitable solutions.
• Navigates effectively through Assurant’s organization and utilizes tools, technologies and people to effectively deliver the client business solutions.
• Can drive change effectively.
• Collaborative.
• Can deliver on results.
• Supports strategic vision.
• Client/prospect Business Expertise Has done in-depth research and analysis on the client and competitors to know how to service the client.
• Develops an understanding of our company well enough to know how revenue is generated for the client and ourselves.
• Probes in a consultative way for understanding of client’s needs and business drivers in order to create business solutions.
• Demonstrates knowledge of the client's business issues and goals.
• Conveys ability to be a client-acknowledged subject matter expert.
• Personal Attributes Team Player- has successfully demonstrated good business judgment in client and internal engagements.
• Is self-motivated.
• Has drive and passion.
• Inspires themselves and others.
• Is persistent and resilient.
• Maintains a positive mental attitude.
• See no barriers so easily overcomes “barriers”.
• Demonstrates comfortable confidence.
• Personable and engaging to develop working relationships.

Responsibilities

• Support the design of client-driven solutions by executing on unique business solutions for new and existing client base, strategic initiatives, and new product innovations.
• Be a resource in closing and implementing business while supporting the Director, Solutions Engineering in creating the technical Blueprint that will serve as the foundation of the client solution.
• Provide subject matter expertise in support of the AE developing the business requirements with the PM and/or Implementation Manager.
• Support the sales team in responding to Client RFPs and Proposals.
• Partners with Product Development and Compliance to ensure we operate within regulatory guidelines and internal policy.
• Has Business Acumen and develops an understanding of Assurant’s capabilities, products, and systems.
• Develops and cultivates a strong working relationship with other functional areas within the company. Understands their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives. Ensures there is good communication and coordination with other functional units.
• Partners with International teams on assigned worldwide client opportunities. Establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business related system.
• Supports the communication of business solution design of client projects in connection with service delivery, such as new client installs, new product installs, or new service installs.
• Participates on committees and in programs that are identified as significant opportunities for the business.
• Partners with key stakeholders to integrate services into the company’s overall business related system.

Benefits

• Helping People Thrive in a Connected World
• Named a Best/Great Place to Work in 14 countries
• Fortune America’s Most Innovative Companies recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree