Solutions Consultant (Customer Facing, Product Advocate)

Concept3D • Denver, CO

10d • Hybrid

About The Position

Concept3D is seeking a sales-oriented Solutions Consultant to champion its newer Rooms offering and established Localist Events platform. This role will accelerate deals, support Account Executives, and help win business. The Solutions Consultant will support discovery calls, deliver compelling demos, and lead AE training for both products. This individual contributor role reports to the Director of Sales and supports selling teams without owning pipeline or closing. Concept3D is a trusted partner for creating immersive, accessible digital experiences through its connected suite of solutions including Interactive Maps, Centralized Event Calendars, 360 Virtual Tours, and Room Reservation Software. The company focuses on empowering Higher Education marketing professionals to tell their campus’s story. The team culture is passionate, multi-talented, and dedicated to shaping the future of immersive, interactive digital experiences, thriving on creativity, collaboration, and a shared commitment to helping clients engage and inspire audiences through innovative technology. The culture is rooted in values of curiosity, accountability, inclusivity, and continuous learning. Employees have the opportunity to gain a holistic understanding of the business, contribute cross-functionally, and work closely with leadership. Concept3D has offices in Denver and Minneapolis, with remote teammates across the country, fostering a connected, collaborative culture wherever they work.

Requirements

• 3–6+ years in client-facing SaaS roles (Sales Engineering, Solutions Consulting, or AE with strong demo/discovery ownership).
• Proven strength in discovery on live calls, matching problems to product capabilities, and simplifying complex topics without jargon.
• Demonstrated ability to accelerate deal momentum: stakeholder mapping, next‑step clarity, and objection handling.
• Online demo expertise; confident presenting to mixed business/technical audiences.
• Strong written and verbal communication; concise notes and crisp follow‑through.
• High ownership, self‑starter, and team‑first mindset; comfortable with change and iteration.
• Tools: Salesforce (required); familiarity with Salesloft, Google Workspace, and LinkedIn for research/outreach.
• Exceptional communicator, adept at distilling complex concepts into engaging and understandable content.
• Strong presentation skills and public facing communication capabilities.
• Ability to operate at two altitudes: hands‑on execution and strategic improvement—working on the business by designing scalable processes, defining metrics, and driving continuous GTM refinements as the product matures.

Nice To Haves

• Experience in higher education or events software is a plus, not required.

Responsibilities

• Full-cycle support (prospect → close): At the direction of Sales Leadership, engage across all funnel phases to create momentum—light prospecting into new personas/segments, partnering with AEs to advance evaluations, and supporting closing activities (stakeholder mapping, value validation, proposal support).
• Sales engineering on live opportunities: Partner with AEs to conduct tailored discovery, articulate value, and deliver crisp demos for Rooms (primary) and Localist (secondary).
• Deal acceleration: Identify required stakeholders (e.g., operations, events, facilities, IT/business owners) and help AEs multi‑thread to progress deals through evaluations and approvals.
• Demo excellence: Maintain and continually improve demo scripts, talk tracks, objection‑handling, and FAQs; ensure AEs can confidently run winning Rooms demos.
• AI fluency: Use AI to improve productivity and accelerate sales support.
• Content & collateral: Build/update decks, one‑pagers, talk tracks, and light proposal language that reinforce business outcomes for Rooms and Localist use cases.
• AE onboarding: Own product training plans, sessions, and materials for new AEs, averaging ~10 hours per quarter.
• Process & hygiene: Document discovery notes, next steps, and stakeholder maps; keep CRM entries accurate to support forecasting and handoffs to Client Success.
• Special projects (as needed): From time to time, support targeted experiments (e.g., new segments/messaging) in partnership with Sales Leadership.
• GTM Improvement & Feedback Loop: Work on the business, not only in it—spot patterns across calls/deals, propose experiments, codify repeatable plays, refine ICP/personas and talk tracks, and feed structured insights to Product and Sales Leadership as the Rooms offering evolves.
• Customer evangelism: Represent Concept3D at industry events as a product and domain expert, partnering with Marketing on content and messaging.
• Customer engagement: Build customer and prospect relationships, lead initiatives such as the Customer Insights Panel, and bring customer feedback into internal decisions.

Benefits

• Competitive compensation.
• Base salary targeted at $105,000-$125,000 per year, dependent on experience and alignment with the role.
• Opportunities for bonuses, commissions, and other rewards.
• Concept3D Equity.
• Time off Policy which includes time to recharge, refresh and take time for yourself and family members.
• 6 weeks of 100% Paid Parental Leave to support the care and bonding time after the birth, adoption or placement of child via foster care + additional time available through Short Term Disability.
• Medical, Dental, Vision. Concept3D pays 100% of employee premiums on select plans.
• Life Insurance and Disability. Concept3D covers the full premium.
• 401(k) with a company match of 75% up to 5% of your annual take home pay.
• Hybrid in Denver and Minneapolis, remote nationwide.
• Monthly and quarterly culture events to connect our teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed