Solutions Consultant

Courier HealthNew York, NY
$130,000 - $180,000Hybrid

About The Position

Courier Health is seeking a Solutions Consultant to partner with Sales, Product, and Client Solutions to scope solutions that meaningfully change how life sciences companies serve patients. This role will own the technical and strategic work behind every deal, from discovery workshops to demos to ROI cases, and will build the Solutions Consulting function from the ground up. The ideal candidate will have a competitive instinct, a genuine investment in client success and patient outcomes, and a willingness to travel. This is an opportunity to shape how a fast-growing company sells, work directly with senior stakeholders, and build a function that didn't exist before.

Requirements

  • 5+ years in strategic consulting, client-facing enterprise SaaS account management, enterprise pre-sales value engineering, or enterprise solutions consulting
  • Comfort with technical depth — CRM architecture, data storage, data pipelines, API configurations, and joining complex data sets are conversations you can lead, not just follow
  • Strong executive presence; you've presented to senior stakeholders and large groups and made the room lean in
  • Analytical rigor and extreme attention to detail; you don't let imprecise scoping slip through
  • A competitive instinct and genuine investment in our clients' success and their patients' outcomes
  • Willingness to travel to client sites and industry conferences

Nice To Haves

  • Supported rare disease or specialty pharma clients

Responsibilities

  • Run live workshops and needs assessments with prospective clients to map their patient journeys, team processes, and access challenges.
  • Surface constraints (technology stacks, partner ecosystems, data structures) that shape what good looks like, and translate them into scope that's accurate and ambitious.
  • Lead compelling product demonstrations and build value cases that model platform ROI.
  • Bring real client feedback back to Product, helping tailor existing features and inform new ones.
  • Help define how the Solutions Consulting work gets done at Courier Health, including playbooks, templates, hand-offs to Client Solutions, and standards for future hires.

Benefits

  • 100% paid employee health benefit options (including medical, dental, and vision)
  • 401(k) with employer funded match
  • Unlimited Vacation
  • Commuter Benefits
  • Paid parental leave
  • Catered lunch on Fridays
  • Wellness stipend
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