Solutions Consultant (m/f/d)

SkyCell AG • Boston, MA

13d • Hybrid

About The Position

As a Solutions Consultant at SkyCell, you will work closely with Sales and Product teams as a technical subject matter expert, supporting pharma customers throughout the pre-sales process. You will engage with prospective clients to deeply understand their technical, operational, and regulatory challenges and translate these into tailored solution designs and demonstrations. With a strong hands-on approach, you will showcase how SkyCell’s integrated hardware and software solutions address complex pharma supply chain, quality, and compliance needs. At SkyCell, our mission is to transform the global supply chain and make a positive impact on the world. We offer innovative supply chain solutions for pharma cold chain and asset management for air cargo, with sustainability at the core of everything we do. We’re a fast-growing, purpose-driven scale-up where you’ll make an impact, feel empowered, and thrive in a diverse, innovative environment. Why Top Talent Joins SkyCell? · 🌱 The "Green" Advantage: We are the sustainability leader. You will help your customers hit their Scope 3 Net-Zero goals by moving them away from heavy active containers and single-use waste. · 🚀 The Product Wins: We have a <0.1% excursion rate which is audited by a reputable third party since 2017. When you promise a customer safety, the hardware actually delivers. · 🌎 Uncapped Potential: We offer a competitive base salary with an aggressive, uncapped commission structure designed for high performers. · 💡 Autonomy: You are the CEO of your territory. We provide the world-class project team (Zurich HQ + US Ops), but you drive the strategy. Here's what you'll do:: Act as the technical lead during the pre-sales phase, partnering with Sales to understand customer requirements and shape technically sound, value-driven solutions Develop a deep understanding of SkyCell’s end-to-end solutions, including hardware, software, data, and integrations, and how they apply within regulated pharma environments Prepare, configure, and deliver tailored technical presentations, product demonstrations, and workshops for prospective customers Lead in-depth technical discussions with customer stakeholders, addressing architecture, integrations, data flows, validation, and compliance-related questions Configure and manage demonstration environments and support the creation of proofs of concept or prototypes to validate solution fit Translate customer requirements into solution concepts, supporting proposal creation, RFP responses, and technical documentation Collaborate closely with Product, Engineering, and Operations to ensure proposed solutions are feasible, scalable, and production-ready Provide technical input into pricing, scope, and risk considerations during the sales process Stay informed on industry trends, pharma regulations, and competitor solutions to effectively position SkyCell’s offering Capture and relay structured feedback from the field to Product and Engineering teams to influence roadmap and solution improvements Support customer meetings, pilots, and industry events as a technical representative

Requirements

• Bachelor’s degree or higher in Engineering, Supply Chain, Computer Science, Life Sciences, or a related technical field (or equivalent experience)
• Several years of experience in technical pre-sales, solution consulting, or sales engineering, ideally within pharma or other highly regulated industries
• Strong technical understanding of supply chain visibility solutions, data-driven platforms, and integrated hardware–software systems
• Experience working with enterprise or regulated software environments and complex customer landscapes
• Ability to explain complex technical concepts clearly to both technical and non-technical audiences
• Proven experience collaborating cross-functionally in fast-paced, scale-up or enterprise environments
• Comfortable managing multiple opportunities and technical workstreams in parallel
• Experience using CRM and sales tools to support structured pre-sales activities
• Willingness to travel as required to support customer engagements

Responsibilities

• Act as the technical lead during the pre-sales phase, partnering with Sales to understand customer requirements and shape technically sound, value-driven solutions
• Develop a deep understanding of SkyCell’s end-to-end solutions, including hardware, software, data, and integrations, and how they apply within regulated pharma environments
• Prepare, configure, and deliver tailored technical presentations, product demonstrations, and workshops for prospective customers
• Lead in-depth technical discussions with customer stakeholders, addressing architecture, integrations, data flows, validation, and compliance-related questions
• Configure and manage demonstration environments and support the creation of proofs of concept or prototypes to validate solution fit
• Translate customer requirements into solution concepts, supporting proposal creation, RFP responses, and technical documentation
• Collaborate closely with Product, Engineering, and Operations to ensure proposed solutions are feasible, scalable, and production-ready
• Provide technical input into pricing, scope, and risk considerations during the sales process
• Stay informed on industry trends, pharma regulations, and competitor solutions to effectively position SkyCell’s offering
• Capture and relay structured feedback from the field to Product and Engineering teams to influence roadmap and solution improvements
• Support customer meetings, pilots, and industry events as a technical representative

Benefits

• Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.
• Recognition & Growth: Opportunities for career advancement in a company that values your contributions.
• Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.
• Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.
• Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
• Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees