Solutions Consultant, Emerging Enterprise, General Business
About The Position
Braze is seeking a Solutions Consultant for its Media, Entertainment, Gaming, and Sports (MEGS) segment, focusing on the Americas book of business. Solutions Consultants act as trusted advisors to prospective customers during the sales process, leveraging product expertise, strategic vision, and best practices. The role aims to establish strong foundations for long-term customer partnerships, starting pre-sales. This position is a critical team member, serving as a technical thought leader across the MEGS vertical, various customer types, and geographic markets. Braze Solutions Consultants combine salesmanship and storytelling with the technical understanding of how Braze's technology delivers value. They help 'make it real' during the sales process to build customer confidence in Braze's capabilities and team. This role offers an opportunity to expand thought leadership skills while collaborating with Braze's sales, marketing, security, and product teams. It requires experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a strong curiosity for technology. The role also involves mentoring other Solutions Consultants on the team. The position requires up to 50% travel at peak times and is based in the San Francisco office.
Requirements
- Exemplary written and verbal communication skills coupled with unparalleled follow-up skills.
- Ability to make people feel heard and understood.
- Strong team player mentality.
- High level of intellectual curiosity, seeing opportunity and growth in learning.
- Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
- Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML).
Responsibilities
- Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.
- Provide complete support to teammates across all departments and demonstrate a real “get it done” attitude for our customers.
- Engage in intellectual curiosity, being challenged beyond existing capabilities with the support of teammates and leadership.
- Be recognized as a critical cog of the overall Braze engine, contributing product knowledge to product strategy sessions, marketing positioning decisions, pricing, and packaging.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
