Solutions Consultant, Emerging Enterprise, General Business
About The Position
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Braze is looking to hire a Senior Solutions Consultant for our Media, Entertainment, Gaming, and Sports (MEGS) segment, servicing our Americas book of business. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Senior Solutions Consultant role is a critical team member whose job includes being a technical thought leader across the MEGS vertical, various customer types, and geographic markets. Braze Solutions Consultants blend the “art” of storytelling and sales with the “science” behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team. This role is an opportunity to expand on your thought leadership skills while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team. The role requires some travel, at most 50% at peak times, and is based in our Chicago office.
Requirements
- Exemplary written and verbal communication skills coupled with unparalleled follow-up skills.
- Team player.
- High level of intellectual curiosity.
- Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
- Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML).
Nice To Haves
- Experience in Pre-sales Engineering, Technical Account Management, or Customer Success.
Responsibilities
- Be on the leading edge of new Braze capabilities, positioning our new BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, AI Agents, and more, to our most sophisticated customers.
- Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
- Serve as a mentor to Solutions Consultants on your team.
- Partnering with Braze’s sales, marketing, security, and product teams.
- Being a technical thought leader across the MEGS vertical, various customer types, and geographic markets.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
