Solutions Architect (9976) - Department of Technology

City and County of San Francisco • San Francisco, CA

36d • $167,804 - $211,094 • Hybrid

About The Position

The Department of Technology (DT) is seeking a Solutions Architect, a senior technical leader, to guide the City’s technical strategy, integration architecture, and system interoperability for City systems. This role is crucial for ensuring consistent data flow across all systems and establishing an integration architecture that enables seamless operation with critical City systems. The Architect will define enterprise standards, lead architectural decision-making, and collaborate with City departments and DT to ensure citywide alignment on data governance, API standards, and system modernization roadmaps. DT is the centralized technology services provider for the City and County of San Francisco (CCSF), delivering critical infrastructure and services to over 33,000 employees, supporting public safety, municipal broadband, cybersecurity, cloud solutions, and more. With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation.

Requirements

• Possession of an associate’s degree in Computer Science, Engineering or related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in Computer Science, Engineering or a closely-related field].
• Five (5) years of experience in enterprise architecture, solution design, or technical leadership roles.
• Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units or forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Nice To Haves

• Strong background in integration architecture, API strategy, middleware, and systems interoperability.
• Experience with SaaS case management systems or similar technology platforms.
• Familiarity with cloud platforms (Azure, AWS, or GCP) and modern integration approaches.
• Experience with enterprise data platforms (Snowflake, Power BI) and data governance frameworks.
• Knowledge of San Francisco’s landscape or municipal operations is a plus.
• Certifications such as TOGAF or cloud architecture credentials preferred.
• Demonstrated ability to guide technical decision-making and influence diverse stakeholder groups.
• Experience working in complex, large-scale enterprise or government environments.

Responsibilities

• Provide strategic leadership for integration and system architecture, ensuring consistent data exchange and interoperability across departments.
• Lead architectural decision-making for connecting platforms with City systems, including legacy platforms and City infrastructure (API gateway, cloud, and data platforms).
• Establish and maintain enterprise architecture standards covering integrations, data exchange, identity, document management, and API design.
• Design, prototype, build, and maintain applications, integrations, and intelligent (AI-enabled) solutions across the technology stack.
• Define the integration layer that decouples City systems and user interfaces from platform specific logic, ensuring long-term flexibility.
• Ensure alignment with citywide strategies for cloud, cybersecurity, privacy, and digital transformation.
• Architect the system landscape including data synchronization, workflow coordination, data pipelines, document management, and API/event-driven integrations.
• Occasionally perform technical prototyping, configuration, or proof-of-concept work to validate integration approaches or architectural assumptions.
• Guide implementation partners and vendors to ensure architecture compliance and long-term sustainability.
• Advise on configuration tradeoffs to minimize customizations and technical debt.
• Evaluate emerging AI capabilities, including autonomous/agent-based pilots, for alignment with organizational needs.
• Define operational standards for integrations, including monitoring, performance, security, and lifecycle management.
• Collaborate with DT engineering and operations to ensure long-term platform readiness and support.
• Partner with IT leadership, business owners to ensure solutions align with redesigned workflows and data governance needs.
• Act as a liaison across City departments to ensure technical consistency and alignment.

Benefits

• Competitive pay, benefits, and retirement options
• Career growth opportunities through training, internal mobility, and subsidized education
• Diverse work environment in a diverse city

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree