Solutions Architect

Perficient • Town and Country, MO

8d • $130,000 - $170,000

About The Position

Perficient is hiring a marketing-focused techno-functional lead to own the marketing solution and its requirements end to end on a long-term, AI-first Salesforce program for a Fortune 50 global automotive manufacturer. The role includes leading discovery with marketing stakeholders, owning marketing solution design and client sign-off, and maintaining a holistic view of how marketing connects with Salesforce Core and the client’s enterprise data and analytics environment. The distributed program spans Salesforce Core, Marketing Cloud, Data 360, and Agentforce, with work moving across these platforms and toward Marketing Cloud Next and Data 360.

Perficient’s Salesforce practice works in small, AI-first teams. AI tools draft requirements, stories, configuration, tests, and documentation; the responsible person reviews, corrects, approves, and remains accountable for the work. The architect directs and critically reviews AI-generated work, uses agentic tools and platform sandboxes to validate designs, explains and defends decisions to clients, and adapts as tools and systems evolve.

Requirements

• 8+ years of relevant experience, including client-facing consulting.
• Marketing Cloud Engagement solution design and implementation experience, including journeys, data extensions, segmentation, and integration with Salesforce Core.
• Experience running discovery and owning a design through client sign-off.
• Marketing Cloud Consultant or Marketing Cloud Email Specialist certification.
• Demonstrated, current use of AI tools in discovery and design.
• Strong written and spoken communication skills, including the ability to explain complex topics to technical and non-technical audiences.
• Ability to build in the platform in scope and understand how it works.
• Data-driven reasoning and ability to defend solutions and the evidence behind them.
• Client presence, accountability, and ability to push back while offering alternatives.
• Ability to operate when processes break down and learn new business domains quickly.
• Willingness to raise knowledge gaps immediately.
• Use of AI tools to improve speed and outcomes; described as a practical, non-negotiable skill.

Nice To Haves

• Hands-on Marketing Cloud Next experience, or a clear understanding of how it differs from Marketing Cloud Engagement.
• Working knowledge of Data 360 architecture and identity resolution.
• Data Cloud Consultant certification.
• Senior engineer moving into architecture, with examples of solutions owned.

Responsibilities

• Lead marketing solution design on Marketing Cloud Engagement, with the program moving toward Marketing Cloud Next and Data 360.
• Run discovery with marketing stakeholders and own the corrected and approved requirements summary.
• Own marketing design decisions, including journeys, segmentation, consent, and the underlying data model, and obtain client sign-off before build.
• Maintain an end-to-end view of how marketing data flows to and from Salesforce Core, Data 360, and the client’s enterprise data platform.
• Decide whether issues are defects or change requests and agree on testing with the client before UAT opens.
• Work with the program’s technical leads to ensure the marketing solution and platform function as one solution.
• Prototype in the platform to resolve design questions.
• Use AI to draft requirements, PRDs, journey designs, and options analyses; correct the synthesis and make decisions.
• Direct agentic tooling against a sandbox to validate marketing designs before commitment.
• Critically review and correct generated work before it moves forward, and be able to explain what was changed or corrected.
• Work fluently with the AI tools used by the engagement, which may include Claude, Microsoft Copilot, GitHub Copilot, platform assistants, or the client’s own tools.
• Explain complex topics to technical and non-technical audiences, establish client trust, and raise knowledge gaps early.

Benefits

• Paid time off and holidays.
• Competitive compensation.
• Collaborative work environment.
• Work/life opportunities and encouragement of work/life balance.
• Benefits package.
• Rewards and recognition programs, including billable bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed