Solutions Architect - East

Alkira • New York, NY

68d • $150,000 - $200,000 • Onsite

About The Position

Alkira is growing its Solutions Architect team and is seeking energetic, dedicated professionals to assist new and existing clients in achieving success on its Network-Infrastructure-as-a-Service platform. Solutions Architects (SA) are hands-on technologists who work closely with large, strategic Enterprise accounts, covering the entire lifecycle from pre-sales technical validation through production deployment, adoption, and expansion. The ideal candidate will be able to articulate the key technical differentiators of the Alkira service, architect and build solutions collaboratively with customer teams, and guide enterprises in transforming their networks to foster disruption, creativity, and innovation. As an SA, you will operate at the intersection of Sales, Engineering, and the customer, responsible for winning technical evaluations, deploying practical solutions in customer environments, and influencing the product roadmap based on a deep understanding of customer technical requirements.

Requirements

• Strong cloud and networking fundamentals
• 3+ years in a customer-facing technical role (consulting, solutions architecture, sales engineering, or professional services)
• 1+ years of hands-on experience architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI)
• Hands-on experience designing and building hybrid and public cloud infrastructure
• Strong networking background in routing technologies and network security
• Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, Python, REST APIs)
• Strong passion for customer outcomes and creating long-lasting professional relationships
• Flexibility to travel to customer sites
• Excellent written and verbal communication skills

Nice To Haves

• Experience in large-scale network design/deployment is a plus
• Relevant technical certifications are a plus
• BA/BS/MS degree is a plus

Responsibilities

• Embed with strategic customers as the hands-on technical owner from evaluation through production deployment
• Lead network architecture discussions with customers and partners
• Design, build, and deploy Alkira-based solutions in customer environments using best practices
• Develop automation, integrations, and tooling (Terraform, APIs, scripting) to accelerate customer deployments
• Collaborate directly with customer networking, cloud, and platform teams
• Conduct technical workshops, trainings, and whiteboard sessions for customers and partners
• Create design and architecture best practices, reference architectures, and deployment guidelines
• Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering
• Own customer success on key accounts from adoption and expansion perspective
• Work with Alkira Product Management and Engineering to provide feedback on upcoming features from the customer's lens
• Track and drive key customer features/asks with Product Management through to implementation

Benefits

• health_insurance
• dental_insurance
• vision_insurance
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Senior