Solutions Architect

L7 INFORMATICS INC • Austin, TX

14d

About The Position

The Solutions Architect role will be responsible for overseeing end-to-end customer road mapping and guiding all phases of customer deployments. They will play a crucial role in shaping our customers' strategic use of MES, LIMS, Scheduling, Orchestration, and ELN solutions, ensuring that our technology aligns with their business objectives and delivers maximum value. Additionally, they will be involved during the upfront sales process (50%), contributing to customer high level requirements definition and base solutions architecture scoping to right size and adequately depict our customers initial and longer-term ESP solutions design and scope of work. This role will be the primary point of contact for assigned customers, during and after ESP deployments.

Requirements

• Expertise in MES and LIMS Solutions: Extensive experience designing, implementing, and supporting Manufacturing Execution Systems (MES) and Laboratory Information Management Systems (LIMS), with a deep understanding of industry-specific challenges and requirements.
• Customer-Centric Approach: Proven ability to develop and execute comprehensive customer roadmaps that align with business objectives, demonstrating a commitment to delivering tailored solutions that address client needs and drive success.
• Sales and Solution Scoping Skills: Experience engaging with customers during the sales process to understand their needs, contribute to solution scoping, and effectively communicate the value of MES and LIMS solutions.
• Project Management Experience: Strong background in supporting end-to-end Agile deployments, including project planning, resource coordination, and risk management, ensuring successful and timely delivery of solutions.
• Technical Architecture and Integration: Skilled in designing and architecting technical solutions that integrate MES and LIMS systems with existing infrastructure, demonstrating a capacity to create scalable and efficient solutions.
• Advanced Problem-Solving Abilities: Ability to identify and address complex technical issues, providing expert guidance and support to ensure smooth deployments and optimal system performance.
• Industry Knowledge: In-depth understanding of manufacturing and laboratory processes, with the ability to translate business requirements into actionable technical solutions that enhance operational efficiency.
• Strong Communication Skills: Excellent verbal and written communication skills, with a proven track record of effectively engaging with stakeholders at all levels, from technical teams to executive leadership.
• Adaptability and Continuous Improvement: Demonstrated ability to adapt to evolving customer needs and industry trends, actively seeking feedback to improve solutions, processes, and tools.
• Regulatory and Compliance Awareness: Familiarity with industry standards and regulatory requirements related to MES and LIMS systems, ensuring that solutions meet compliance and quality standards.

Nice To Haves

• Innovative Solution Design: Demonstrated success in developing innovative MES and LIMS solutions that go beyond conventional approaches, showcasing creativity in addressing unique or complex customer challenges.
• Leadership in Large-Scale Projects: Experience leading large-scale MES and LIMS implementations, including managing cross-functional teams and delivering projects that have significantly transformed customer operations.
• Thought Leadership: Active involvement in industry forums, conferences, or publications, demonstrating thought leadership and a deep understanding of emerging trends and technologies in MES and LIMS
• Exceptional Customer Relationships: Established history of building and maintaining strong, long-term relationships with key clients, resulting in high levels of customer satisfaction and retention.
• Strategic Vision: Ability to anticipate future industry trends and customer needs, contributing to strategic planning and positioning of MES/LIMS solutions to maintain a competitive edge
• Familiarity with solutions like PAS-X, Syncade, L7 ESP MES, and PharmaSuite
• Familiarity with solutions like LabWare, LabVantage, and L7 ESP LIMS
• L4: ERP, QMS, LMS L3: LIMS, MES, & Scheduling, L2: Automation & Data Historians
• Skills in using middleware solutions and APIs to facilitate data exchange between different systems and components. Mulesoft, TIBCO, IBM Integration Bus, etc.
• PostgresSQL, Oracle, DB2
• Amazon Cloud, Azure
• Jira, Confluence, SharePoint, Microsoft Project, Document Management Systems, Validation tools/skills, Analytics tools, Programming and Scripting languages, and Change Management tools

Responsibilities

• Support and participate in L7’s quality management system (QMS) by complying with the Quality Policy and SOPs, and by meeting L7’s QMS objectives.
• Design and architect MES, LIMS, Scheduling, and ELN solutions that integrate seamlessly with customers' existing systems and workflows.
• Manage the development of architectural artifacts, integration plans, and deployment strategies to ensure efficient and effective implementation.
• Participate in the sales process, engaging with prospective customers to understand their needs and demonstrate the value of our MES, LIMS, Scheduling, and ELN solutions.
• Contribute to solution scoping, proposal development, demos and presentations to ensure that our offerings meet customer expectations and requirements.
• Collaborate with assigned customers (upfront) to develop comprehensive roadmaps and delivery phases that align with their business goals and technological needs.
• Analyze customer requirements and existing processes to design tailored MES, LIMS, Scheduling, and ELN solutions that address specific challenges and opportunities.
• Non-tactical oversight of all aspects of assigned customer ESP deployments, ensuring successful Agile implementation of MES and LIMS solutions from initial planning through to final delivery.
• Work closely with internal MES/LIMS/ELN/Scheduling SMEs to ensure the translation of customer requirements into accurate functional product configurations.
• Serve as a primary point of contact for customers during and after ESP deployments, providing expert guidance and support to address any technical or operational issues.
• Monitor the progress of deployments, identify potential risks, and implement mitigation strategies to ensure successful outcomes.
• Gather feedback from customers and internal teams to identify areas for improvement in our solutions and deployment processes.
• Contribute to the development of best practices, methodologies, and tools to enhance our MES and LIMS offerings.
• Recruitment and Retention: Hire, develop, and retain skilled MES/LIMS SMEs who are dedicated to contributing to the growth and success of the business.
• Onboarding and Growth: Ensure new hires have an effective onboarding experience and provide ongoing career development and growth opportunities for your team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed