Solutions Architect

SCP Health • Lafayette, LA

6d • $86,539 - $128,101

About The Position

SCP Health is hiring a Solutions Architect to translate business needs into functional solution designs centered on Salesforce and accounting for interactions with QGenda, Workday, and integrations. The role works across Product Management, Engineering, Technical Architecture, QA, security, compliance, and SOX stakeholders to ensure solutions follow platform standards, satisfy control requirements, and are feasible to build and maintain.

The Solutions Architect develops stories, acceptance criteria, technical spikes, and design artifacts; analyzes system and integration behavior; documents data mappings and source-of-truth decisions; and presents designs to the Design Authority and EARB. The role stays involved through delivery, supporting backlog refinement, testing, dependency and risk tracking, and defect resolution. It also identifies opportunities to improve and simplify the platform and uses AI assistants to accelerate analysis and documentation while remaining accountable for accuracy and design decisions.

SCP Health describes itself as a clinical practice management leader working across the continuum of care, with more than 8 million patients, 7,500 providers, 30 states, and 400 healthcare facilities. The company emphasizes work/life balance, a comprehensive benefits package, competitive compensation, and an inclusive culture grounded in collaboration, courage, agility, and respect.

Requirements

• 6–8 years of experience in business analysis, solution design, or systems analysis, including solution design across more than one system.
• Hands-on experience with Salesforce implementations or enhancements.
• Experience working in Agile delivery teams.
• Deep understanding of the Salesforce platform, including its data and security models, standard and custom objects, flows, and automation.
• Working knowledge of how QGenda and Workday operate and integrate with Salesforce and each other.
• Competency in SOQL/SQL to query and validate data across systems.
• Understanding of integration and data flow design, including APIs, middleware, webhooks, and batch versus real-time patterns.
• Ability to interpret integration outputs and findings to support root-cause analysis.
• Proficiency with diagramming and design tools such as Lucidchart, Visio, or similar.
• Practical experience using AI assistants to support analysis, story authoring, and documentation.

Nice To Haves

• Experience with QGenda, Workday, or similar integrated enterprise systems.
• Background in healthcare or another regulated environment.
• Familiarity with Salesforce Health Cloud.
• Experience with wireframing or mockup tools.
• Experience with Jira and Confluence.
• Salesforce Certified Platform Administrator certification.
• Business analysis certification such as CBAP, CCBA, PMI-PBA, or Salesforce Certified Business Analyst.
• Salesforce Certified Platform App Builder certification.
• Salesforce Health Cloud Accredited Professional certification.
• Salesforce Certified Agentforce Specialist certification.
• Willingness to pursue Salesforce Integration Architect or Data Architect certification.

Responsibilities

• Translate business needs and requirements into Salesforce-centered solution concepts and functional designs, accounting for QGenda, Workday, and integration interactions.
• Develop user stories, acceptance criteria, and technical spikes from product epics in partnership with Engineering.
• Partner with Product Management to align requirements with architecture best practices and platform standards, recommending alternatives when requests create unnecessary customization, technical debt, or cross-system risk.
• Evaluate design options, make trade-offs clear, and ensure solutions align across workstreams and with platform direction and architecture standards.
• Create architecture and data flow diagrams, sequence diagrams, process-to-system maps, and wireframes or UI mockups as needed.
• Query systems and validate data to understand system behavior; review integration behavior among Salesforce, QGenda, Workday, and MuleSoft with Engineering and Technical Architects.
• Lead root-cause analysis for design and integration issues and incorporate findings into future designs.
• Document data mappings, source-of-truth decisions, and integration requirements, identifying data and integration needs early in discovery.
• Prepare design submissions for the Design Authority and EARB, record design decisions, and apply platform standards.
• Partner with security, compliance, and SOX stakeholders to meet control requirements.
• Hand off designs to Senior Developers serving in the Technical Architect role, resolve feasibility and build constraints, remain engaged through build, and approve design changes.
• Provide Product Management with feasibility, effort, and dependency input to support prioritization.
• Participate in backlog refinement and ensure stories are ready to build from a design standpoint.
• Work with QA to define design-level test scenarios, including integration and end-to-end flows.
• Track design dependencies and risks across cross-functional initiatives and drive resolution of design- or integration-related defects.
• Stay current on Salesforce, QGenda, and Workday releases and their impact on SCP solutions.
• Identify opportunities to improve, automate, and simplify the platform.
• Use AI assistants and agentic tools to support story and documentation drafting, analysis, data validation, and exploration of design options while maintaining accountability for accuracy and design decisions.

Benefits

• Comprehensive benefits package.
• Competitive compensation.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan with company match.
• Paid time off and holidays.
• Professional development support.
• Employee wellness resources.
• Work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed