Solutions Architect, Metronome (AI Native)

Stripe • San Francisco, CA

18h

About The Position

The AI Native Solutions Architect on Metronome’s AI Native Solutions team works at the intersection of technical sales, implementation, and customer success, supporting AI-first companies launching usage-based billing. The role owns much or all of the deal cycle, from initial qualified inbound lead through discovery, demonstration, proof of concept, and technical win, and stays hands-on through implementation to help customers launch quickly.

The Solutions Architect identifies billing challenges, product timelines, and technical requirements; builds relationships with engineering, finance, and product stakeholders; and proactively advances engagements by surfacing blockers and developing customer champions. The role also delivers tailored demos, provides practical implementation plans, writes code snippets and integration guides, collaborates with customer teams during proofs of concept and setup, and designs pragmatic integrations with prospect systems.

The position requires developing expertise in AI companies and their monetization needs, including LLM providers, generative AI businesses, and AI tooling companies. The architect advises prospects on pricing, packaging, and implementation, and stays current on AI industry trends, pricing models, and competitive dynamics. The Metronome team operates with a startup mentality, offering opportunities to shape strategy and build processes.

Requirements

• 10+ years of experience in technical, customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or implementation consulting.
• Experience working with, at, or selling to AI companies, with an understanding of how AI-first companies operate, their challenges, and the market landscape.
• Proven ability to independently own and drive customer-facing engagements and relationships.
• Strong technical aptitude, including the ability to quickly learn new systems, write code snippets, and guide technical implementations.
• Experience working in high-velocity environments where speed-to-value matters and customers need to launch quickly.
• Excellent communication skills with technical buyers, including engineers, product managers, and technical founders.

Nice To Haves

• Deep knowledge of the quote-to-cash space, including experience integrating with or otherwise interacting with tools such as Salesforce, NetSuite, and CPQs.
• Experience as a software engineer, product manager, or in another technical role.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup.
• Familiarity with and enthusiasm for AI developer tooling such as Cursor, Lovable, Vercel, and LangChain, and the broader AI infrastructure ecosystem.

Responsibilities

• Own customer technical engagements from qualified inbound lead through discovery, demo, proof of concept, and technical win.
• Identify customers’ billing challenges, product launch timelines, and technical requirements through efficient discovery.
• Proactively drive deals forward, identify blockers early, and build relationships across customer engineering, finance, and product organizations.
• Run streamlined demonstrations tailored to technical founders and product and engineering teams.
• Provide clear, actionable implementation plans for usage-based billing launches.
• Write code snippets, configuration examples, and integration guides to accelerate customer time-to-value.
• Pair program or work alongside customer teams during proofs of concept and initial setup.
• Design pragmatic upstream and downstream integrations with prospect systems to help customers launch quickly.
• Build relationships with technical founders, engineering leaders, product teams, and finance teams at AI companies.
• Provide consultative guidance on AI companies’ monetization challenges, pricing and packaging strategy, and implementation.
• Stay current on AI industry trends, pricing models, and competitive dynamics.
• Help shape the Metronome AI Native Solutions team’s direction and strategy and build processes from zero to one.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed