Solutions Architect

INSPYR Solutions • Menlo Park, CA

6h • Remote

About The Position

We believe that human potential is truly limitless. This belief drives us to create technology that helps break down any barrier that divides us. We imagine a world where physical distance doesn't limit our ability to connect and collaborate with one another and neither do our devices. A world where technology expands what's possible for all of us and ensures our friends and colleagues are always within reach. The ideal candidate will combine technical, product and business skills to make our customers and partners successful and improve products.

Requirements

• Combined experience as a Solutions Architect, Technical Consultant, or Partner/Sales Engineer with client-facing experience.
• Fluent in Mandarin
• Strong technical background with the ability to understand and advise on enterprise architecture, cloud systems, security, and integration.
• Deep Identity and access management (IAM) expertise.
• Experience communicating with technical and business audience at prospects or clients
• Experience deploying large partner integration projects
• Experience with web, mobile, or enterprise technology stack
• 5+ years' experience working with Enterprise Identity Management platforms, SSO alongside SaaS systems; experience with SAML/SCIM.
• General knowledge and experience working with Enterprise customers.

Nice To Haves

• Knowledge of AdTech, Advertising, or Digital Marketing (Brand or Direct Response)
• Technical understanding of Facebook advertising products (including Ads and Pages API, Identity Platform)
• Experience working with API documents, calling API’s using scripts, and testing API’s
• Experience with Swagger and Postman

Responsibilities

• Drive multiple customer migrations or projects simultaneously; act as the technical point of contact for key accounts.
• Work closely with sales teams to unlock and develop new opportunities by developing a deep understanding on business goals and industry trends
• Implement processes defined by leadership; ensure timely resolution of support tickets and customer issues.
• Collect customer feedback to translate customer issues into actionable product insights.
• Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale
• Build relationships with team members and cross functional partners
• Influence decision-making through presentation of data-centric business topics
• Participate in interviewing and on-boarding of new team members

Benefits

• Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed