Solutions Architect, Scaled Operations AI Accelerator Team

Meta • Austin, TX

4d • $123,000 - $179,000

About The Position

The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. Meta is seeking a highly skilled Automation Solutions Architect to join the Scaled Operations AI Accelerator Team. This small, entrepreneurial team is responsible for designing, developing, and deploying AI-powered automation solutions that transform operational processes at scale. As an Automation Solutions Architect, you will play a critical role in assessing and optimizing processes, leading technical design, and driving system implementation to deliver measurable impact across Scaled Operations.

Requirements

• Bachelor's degree in a directly related field, or equivalent practical experience
• 8+ years of experience in systems architecture and solution design
• 6+ years of experience in process analysis or business operations
• Proven experience with AI/ML or automation projects, including end-to-end solution delivery
• Expertise in API integration and automation frameworks
• Demonstrated ability to deliver technical documentation and communicate technical requirements
• Demonstrated skills in program management, including managing complex projects and cross-functional deliverables
• Experience supporting change management and stakeholder engagement

Nice To Haves

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Bachelor’s or advanced degree in Computer Science, Engineering, or a related technical experience
• Experience with Meta’s internal tools and platforms (e.g., Vibe Coding, internal automation frameworks)
• Familiarity with Scaled Operations processes and FTE workflows
• Experience developing playbooks, reusable templates, and best practices for automation at scale

Responsibilities

• Analyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation
• Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes
• Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards
• Manage complex projects, including requirements gathering, timeline management, and deliverable oversight
• Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation
• Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions
• Communicate technical concepts and project status clearly to both technical and non-technical audiences
• Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement
• Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations
• Manage contract worker or vendor relationships to support technical design development and implementation
• Track, analyze, and report on key metrics and business impact of automation initiatives

Benefits

• bonus
• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior