Solutions Architect

SCP Health • Lafayette, LA

7d • $86,539 - $128,101

About The Position

At SCP Health, the Solutions Architect turns business needs into functional solution designs centered on Salesforce and accounts for interactions with QGenda, Workday, and integrations. The role works across Product Management, Engineering, Technical Architects, QA, security, compliance, and SOX stakeholders to keep designs aligned with platform standards and delivery needs.

The architect analyzes system behavior and data, documents architecture and data flows, leads design and integration root-cause analysis, and presents design submissions to the Design Authority and EARB. The position stays engaged through implementation, supports backlog refinement and testing, manages cross-functional design dependencies and risks, and identifies opportunities to improve, automate, and simplify SCP’s platforms. AI assistants and agentic tools may be used to support analysis and documentation, with accountability for accuracy and design decisions.

Requirements

• 6–8 years in business analysis, solution design, or systems analysis, including solution design across more than one system.
• Hands-on experience with Salesforce implementations or enhancements.
• Experience with integrated enterprise systems.
• Experience working in Agile delivery teams.
• Deep understanding of the Salesforce platform, including its data and security models, standard and custom objects, flows, and automation.
• Working knowledge of how QGenda and Workday operate and integrate with Salesforce and each other.
• Competency in SOQL/SQL to query and validate data across systems.
• Understanding of integration and data-flow design, including APIs, middleware, webhooks, and batch versus real-time patterns.
• Ability to interpret integration outputs and findings to support root-cause analysis.
• Proficiency with diagramming and design tools such as Lucidchart, Visio, or similar.
• Experience with Jira and Confluence.
• Practical experience using AI assistants to support analysis, story authoring, and documentation.

Nice To Haves

• Experience with QGenda, Workday, or similar enterprise systems is a strong plus.
• Background in healthcare or another regulated environment.
• Familiarity with Salesforce Health Cloud.
• Experience with wireframing or mockup tools.
• Salesforce Certified Platform Administrator certification.
• Business analysis certification such as CBAP, CCBA, PMI-PBA, or Salesforce Certified Business Analyst.
• Salesforce Certified Platform App Builder certification.
• Salesforce Health Cloud Accredited Professional certification.
• Salesforce Certified Agentforce Specialist certification.
• Willingness to pursue Salesforce Integration Architect or Data Architect certification.

Responsibilities

• Translate business needs and requirements into Salesforce-centered solution concepts and functional designs, accounting for QGenda, Workday, and integrations.
• Develop user stories, acceptance criteria, and technical spikes from product epics in partnership with Engineering.
• Partner with Product Management to align requirements with architecture best practices and platform standards, and recommend alternatives to unnecessary customization, technical debt, or cross-system risk.
• Evaluate design options and recommend a path while making cost, effort, scale, risk, and time-to-market trade-offs clear.
• Ensure designs align across workstreams and with SCP’s platform direction and architecture standards.
• Produce solution artifacts such as architecture and data-flow diagrams, sequence diagrams, process-to-system maps, and, where needed, wireframes or UI mockups.
• Query systems and validate data to understand solution behavior.
• Review integrations among Salesforce, QGenda, Workday, and MuleSoft with Engineering and Technical Architects to confirm design intent.
• Lead root-cause analysis for design and integration issues and apply findings to future designs.
• Document data mappings, source-of-truth decisions, and integration requirements; identify data and integration needs early in discovery.
• Prepare complete design submissions and present them to the Design Authority and EARB; record key design decisions.
• Apply platform standards for naming conventions, data models, access controls, and development practices.
• Partner with security, compliance, and SOX stakeholders to meet control requirements.
• Hand off designs to Senior Developers serving in the Technical Architect role, resolve feasibility and build constraints, and remain engaged through build to ensure implementation matches the design.
• Approve design changes and provide Product Management with feasibility, effort, and dependency input for prioritization.
• Participate in backlog refinement and ensure stories are ready to build from a design standpoint.
• Work with QA to define design-level test scenarios, including integration and end-to-end flows.
• Track design dependencies and risks across cross-functional initiatives and drive resolution of defects caused by design or integration issues.
• Stay current on Salesforce, QGenda, and Workday releases and their impact on SCP solutions.
• Identify opportunities to improve, automate, and simplify the platform.
• Use AI assistants and agentic tools to support story and documentation drafting, analysis, data validation, and exploration of design options while remaining accountable for accuracy and design decisions.

Benefits

• Comprehensive benefits package
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with company match
• Paid time off
• Paid holidays
• Professional development support
• Employee wellness resources
• Work/life balance support
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed