Solutions Architect - Jaggaer

Zip

5d • $135,000 - $200,000

About The Position

Zip is seeking a Solutions Architect to build the technical foundation for its ERP and integration ecosystem. This role involves internal technical enablement, designing solutions for complex customer environments, collaborating with Product teams, and establishing best-in-class standards for integration workflows, with a particular emphasis on the Jaggaer ecosystem. As Zip expands with enterprise clients, this role will be crucial in creating reusable integration assets and defining how the Zip product interacts with external systems.

Requirements

• 6+ years of hands-on experience delivering integrations with Jaggaer or similar enterprise procurement and spend management platforms.
• Strong foundational knowledge of core Jaggaer business processes, workflow logic, and data models, specifically within eProcurement, Invoicing, Supplier Management, and Contract Lifecycle Management (CLM).
• Familiarity with standard Jaggaer integration methods, including Jaggaer REST/SOAP APIs, direct data transfers, and standard e-procurement data structures.
• Experience working with cXML/ XML / REST based endpoints and standard authentication protocols.
• Past ERP implementation, integration, configuration or administration experience is required.
• Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
• Comfortable working with API documentation.
• Comfortable testing and troubleshooting integration errors.
• Able to understand customer requirements and document that information quickly, with little oversight.
• A continual learner and open to learning new technologies that Zip may integrate with in the future.
• Strong communication skills.
• Extreme attention to detail and pride yourself in being incredibly proactive.
• Experience working with product and engineering teams.
• Process-driven with a strong bias toward continuous improvement; you consistently look for opportunities to make systems better than you found them through systematic improvement.

Nice To Haves

• Familiarity with iPaaS tools is preferred, but we welcome candidates with strong core integration logic who can learn new platform tools quickly.

Responsibilities

• Design, maintain, and iterate on Zip's core Jaggaer (Sourcing, eProcurement, and Invoicing) integration templates to ensure scalable, repeatable, and robust customer implementations.
• Collaborate with Engineering, Product, and Design (EPD) teams to align integration templates with core product architecture, field insights, and customer needs.
• Analyze complex customer implementations to identify reusable data mapping patterns and system nuances, converting bespoke solutions into standardized internal assets.
• Partner with account teams during pre-sales to design and vet integration architectures for prospective customers.
• Define, document, and champion technical solution consulting best practices to ensure consistency across all implementations.
• Develop expertise across multiple ERP ecosystems, becoming a subject matter expert on integration architecture, data models, and Zip's App Studio.
• Design and execute technical solutions with an engineering mindset, ensuring future implementations are effortless, and be willing to work directly with API configurations and template modifications.

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed