Solutions Architect - Presales

RWS Group • Remote,

4d • $120,000 - $140,000 • Remote

About The Position

As a Solutions Consultant for RWS TrainAI group, you'll serve as the cornerstone for the development of AI data services solutions within RWS. The role is integral in developing new strategies and solutions. You will support sales and assist in solving complex problems for our customers. As a Solution Architect, you’ll be instrumental in establishing best practices around qualifying, solutioning, and closing new business opportunities, setting up proof-of-concepts as well as transitioning complex projects and/or programs to global production teams to begin scaling business. This role operates on a global scale, offering international collaboration, designed to respect work-life balance with limited off-hours demands.

Requirements

• Bachelor's degree or above
• At least 4+ years of experience in services-oriented solution & technical pre/post sales solutioning.
• Interest in AI and emerging technologies; data service experience is highly preferred.
• Strong communication skills with the ability to interact easily with customer stakeholders. Fluency in English, both spoken and written.
• Ability to establish and to keep long-lasting relationships with business partners, both internal and external.
• Strategic thinking, business oriented, with excellent problem-solving and project management skills.
• Analytical approach with strong data analysis skills - experience in using SQL, Power BI, Tableau, or other BI tools is preferred.
• Thrive in fast-paced, sometimes chaotic environment, skillfully multitasking and delivering results under pressure.

Nice To Haves

• data service experience is highly preferred.

Responsibilities

• Act as a key technical point of contact for clients, supporting their specific business goals, solutions needs and technical requirements related to improving their training data needs for machine learning.
• Design and implement viable and scalable data acquisition and annotation workflows. Build and present custom solutions, process optimizations and integration strategies for long-term customer success.
• Lead responses to customer RFPs and RFIs, and design innovative solution proposals. Deliver compelling presentations and demonstrations that align with enterprise client business objectives.
• Develop and adapt strategic plans to align with client goals, including the identification of opportunities for process improvement, efficiencies and collaborate with other Solutions Consultants to contribute to technology strategy plans.
• Work cross-functionally with globally dispersed client services teams, peer solutions consultants, sales, technical and supply chain teams to ensure seamless solution development and delivery.
• Represent the organization at key industry and customer events, conferences and speaking engagements, showcasing thought leadership in the data services space.
• Leverage industry knowledge and proactively identify trends and disruptions to deliver actionable recommendations that shape customer engagement and sales strategy.

Benefits

• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level