Solutions Architect - NPO, Membership Account Team

Amazon • Austin, TX

5d • $131,300 - $177,600 • Onsite

About The Position

AWS Worldwide Public Sector's US Nonprofit (NPO) Solutions Architecture team is hiring a Solutions Architect II to partner with Account Executives across the Membership sub-vertical and serve the largest membership-based nonprofits in the United States — organizations whose missions touch tens of millions of Americans every year. You will architect, demo, and accelerate AWS adoption for customers including national associations, religious organizations, charities, and member-services nonprofits — accounts where a single architectural decision can affect millions of members or program participants. The Membership sub-vertical inside NPO grew +15.7% YoY YTD growth on $65.9M YTD QSR (106.2% attainment) in H1 2026, with every month at or above 100% attainment. The work spans the most active themes in 2026 customer conversations: production generative AI on Amazon Bedrock, AI-driven business intelligence on Amazon Quick Suite, contact-center modernization on Amazon Connect, large-scale migrations from on-premises and competing clouds, and modern data platforms on AWS Lake Formation, AWS Glue, and Amazon QuickSight. This is a player-coach team. We expect SAs to drive customer outcomes individually AND to invest in each other's growth — through a bi-weekly Kiro demo-build program, a structured SA-AE mock customer-call program for skill development, peer architecture review, and shared development of internal accelerators (Kiro CLI workflow automation, agentic-AI playbooks, customer-engagement frameworks). You will be expected to ship customer wins in your first 90 days, and you will be developed toward the next level from day one.

Requirements

• 2+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

Nice To Haves

• Experience working within software development or Internet-related industries
• Experience migrating or transforming legacy customer solutions to the cloud
• Experience working with AWS technologies from a dev/ops perspective

Responsibilities

• Serve as the primary technical advisor on a named book of strategic Membership sub-vertical accounts (typically 3–5 accounts), partnering daily with their Account Executive on customer engagement strategy, opportunity progression, and stakeholder alignment from technical-IC altitude up to CIO/CTO/CFO.
• Drive end-to-end AWS adoption across customer workloads: discovery, architecture design, proof of concept, production deployment, and ongoing optimization. Own the technical narrative across the customer's full lifecycle on AWS.
• Lead production-altitude generative AI engagements on Amazon Bedrock — including Knowledge Base + AgentCore deployments, Retrieval-Augmented Generation patterns, model selection and inference-latency optimization, agentic-AI use cases (Strands SDK, Amazon Q), and Responsible AI guardrails for member-facing applications.
• Architect contact-center modernization on Amazon Connect (including Amazon Lex, Amazon Nova Sonic for voice, agentic voice-banking patterns) and AI-driven analytics on Amazon Quick Suite, AWS Lake Formation, AWS Glue, and Amazon QuickSight.
• Lead customer-facing immersion days, builder days, and executive-altitude technical briefings — translating business priorities into AWS architectures, pricing estimates, and roadmap proposals.
• Build and contribute reusable demo and architecture patterns to the NPO SA org's bi-weekly Kiro demo-build program — your work is expected to multiply beyond your accounts and benefit peer SAs across the broader NPO vertical.
• Mentor more junior SAs on the team via structured coaching: the SA-AE mock customer-call program, build-day shadowing, peer review of customer artifacts, and pair-architecting on complex engagements.
• Influence customer technical and business stakeholders at director through C-suite altitude — earning the trust to be invited back into executive conversations on subsequent strategic decisions.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed