Solutions Architect, Enterprise IT

Voxel

1d • $150,000 - $180,000

About The Position

Industrial labor powers our world and protecting the people who do that work is both a moral imperative and a business advantage. At Voxel, we're transforming workplace safety and operational efficiency through AI-driven computer vision technology that helps organizations see unseen risks before incidents occur. Voxel's platform enables Fortune 500 safety and operations leaders to uncover root causes, drive proactive risk reduction, and make smarter, data-driven decisions. Our Solutions Engineering team ensures customers successfully adopt, deploy, and scale Voxel across complex enterprise environments.

Requirements

• 6–8 years of experience in solutions architecture, sales engineering, or enterprise IT/network engineering roles.
• Deep expertise in corporate IT networking and systems (TCP/IP, routing, firewalls, VPNs, Linux internals, edge/IoT architectures)
• Experience leading technical discussions with senior technical stakeholders across enterprise IT, security, and infrastructure teams.
• Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering.
• Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams.
• Familiarity with enterprise security requirements and processes, such as security reviews, IT questionnaires, and compliance frameworks like SOC 2 or ISO 27001.

Nice To Haves

• Hands-on experience with 802.1X, certificate management/PKI, or enterprise device management.
• Background working with large multi-site environments such as warehouses, distribution centers, or retail.
• Relevant certifications such as CCNP, CISSP, or equivalent.

Responsibilities

• Lead technical discovery with enterprise IT, security, and infrastructure teams to understand their environments, requirements, and constraints.
• Design tailored solutions that meet each customer's technical requirements, including network access and bandwidth, device management, and security.
• Partner with Sales and Customer Success teams on large enterprise deals to resolve technical blockers.
• Own Voxel's compliance with customer security requirements, leading security reviews, IT questionnaires, and architecture approvals as the technical point of contact.
• Create clear, customer-facing solution documents and architecture diagrams that translate complex technical requirements into decisions customers can act on.
• Work closely with our Deployment team to ensure agreed-upon solutions are implemented successfully.
• Serve as the senior escalation point for complex enterprise IT, network, and security challenges throughout the sales process and deployment.
• Act as the voice of enterprise customers to Product and Engineering, translating customer needs into technical requirements that shape the product roadmap.
• Build reusable reference architectures and solution patterns that make it faster to say yes to future enterprise requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed