Solutions Architect, End User Technologies

American Electric Power • Columbus, OH

19h

About The Position

At AEP, we’re more than just an energy company! We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! Part of a larger team delivering technology solutions to address business problems and opportunities. Focus on translating specific business requirements into technical solution architectures including application architecture, integration architecture, data architecture, and non-functional requirements around supportability, resiliency, security, etc. Translate general business requirements and business trends in architecture patterns and technology ecosystems including data center architecture, application architecture patterns, integration architecture patterns, technology standards, non-functional technical requirements, and computing paradigms.

Requirements

• Bachelor's degree in computer science, engineering, or related technical field is required.
• 8 years of relevant work experience is required.
• An equivalent combination of education and related experience may be considered.

Nice To Haves

• 5+ years in enterprise end user technologies architecture/engineering role, executing and managing complex end user solutions
• 5+ years of experience of engineering technologies like O365, Intune, OnPrem Exchange Servers, SharePoint, MS Teams, MDM Solution, Application Rationalization, Desktop Security Tools, Azure, A

Responsibilities

• High - level of experience and in-depth technical knowledge of Microsoft 365 Product Suite , Email protection (Proofpoint), internal/external collaboration , including conferencing room technologies
• In-depth technical knowledge of end user computing including desktop operating systems (Windows, macOS) , and knowledge virtual desktop infrastructure (VDI /Citrix ) and application virtualization
• Deep knowledge of end user-facing security issues including Identity Management, DLP, end point protections and CASB's
• Experience with SCCM/MECM , endpoint security, mobile technology management, end-user computing hardware , and workstation patching / software deployment methodologies
• Technical consulting across Infrastructure, Application , and Security portfolios, ensuring design and implementation complements current and future state architectural strategies.
• Lead larger, complex implementations within the End User technology teams
• Proven experience implementing EUX tooling to measure, analyze, and improve end‑user experience (e.g., Nexthink)
• Participate in the design and deployment activities.
• Build what has been stated on their resume; this role requires a level of strategy and practical execution experience.

Benefits

• Competitive compensation
• Unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees