#2026-BD-0037 Solutions Architect and Technical Account Manager

Invidi Technologies Corporation

18h•Remote

About The Position

INVIDI Technologies Corporation is a leading developer of software for transforming television globally, with technology used by major cable, satellite, and telco operators. Their multi-billion-dollar addressable television business is rapidly growing worldwide. INVIDI's software enables the delivery of ads to specific households across various devices and is at the forefront of the commercial television industry. Companies like DirecTV, Dish Network, Verizon, networks such as CBS/Viacom and A&E, advertising agencies like Ogilvy and Publicis, and advertisers such as Chevrolet and Allstate benefit from their solutions. INVIDI's technology is known for its flexibility and adaptability, allowing partners to revamp systems without significant capital investment. The company fosters a creative, inspiring, and supportive culture, though it is a demanding, high-energy, and fast-paced environment.

Requirements

4 -6 years of experience as Solutions Architect and/or Ad-tech Technical Account Manager
Experience with Android TV and Live TV applications
Experience with digital video advertising and Ad Decision Systems
Experience with streaming video formats including manifest manipulation and streaming protocols: MPEG2, MPEG4, MPEG-DASH, Apple HLS.
Ability to understand deep technical issues, including getting hands-on, as well as understanding customer business needs
Creativity to imagine innovative solutions tailored to each customer
Must have both oral and written communications skills in Spanish and English.
Hands-on troubleshooting skills.
Candidate must be based in Latin America.

Nice To Haves

Knowledge of video technologies and transport over Satellite, IP and QAM; DVB, CDN, MPEG compression, Video QA, and Encryption is desired

Responsibilities

Support pre-sales activities with technical presentation, remote and in-person meetings, solutioning.
Pro-actively work with customers or partners to define their success criteria, help them configure and launch our solutions, oversee improvements, and continue meeting with the customer periodically through regular success checkpoints.
Perform implementation reviews, evangelize new product features and ensure the prompt and proper resolution of technical challenges.
Support deployment of POC, Lab and Production for new customers
Ability to evaluate new technologies and provide recommendations to stakeholders
Develop an understanding of each customer, both business and technically, to enable efficient and customer specific solutions
Work closely with external partners as well as internal teams such as Project Management, Production Support, Product, and Development
Partner with internal stakeholders and external customers across multiple countries and time zones
Track requests and improve the quality of solutions provided to the customers
Relay customer requirements to internal teams
Evaluate the criticality of a given need or problem; isolate and escalate any deemed problem within the company
Proactively provide customers with quick, knowledgeable, and personal replies over e-mail and phone
Meeting with customers may require occasional travel.