Solutions Analyst

Canon U.S.A., Inc. • Irving, TX

21h • Hybrid

About The Position

The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

Requirements

• Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one’s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.
• Consultative Sales
• Document Management / scanning applications and workflows
• Output Management Solutions
• Security Services

Nice To Haves

• Direct Sales experience is a plus.
• Cloud and Microsoft Server certifications
• Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW)

Responsibilities

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined.
• When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables.

Benefits

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• medical
• dental
• vision
• 401(k) Savings Plan
• discretionary profit sharing
• discretionary success sharing
• educational assistance
• recognition programs
• vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level