Solutions Analyst - Pharmacist (Part-Time)

HHC • Indianapolis, IN

17d • Onsite

About The Position

The Solutions Analyst-Pharmacist is responsible for developing complex software solutions to build efficiencies, integrate systems, solve business problems, and/or predict and prevent system failures. This position demonstrates knowledge about Eskenazi Health's policies, procedures, and business operations and is certified or proficient in multiple applications. The Solutions Analyst-Pharmacist coordinates issue resolution across applications. The incumbent employs formalized development methodology and practices to ensure delivery of the highest quality customized solutions, contributing to the successful accomplishment of the primary mission and continued development of Eskenazi Health. The Solutions Analyst-Pharmacist ensures the development of healthy working relationships with operational counterparts. This position supports the management team's efforts to deliver custom solutions which meet detailed specifications intended to satisfy the documented business needs, as well as understands and supports developmental processes and procedures, which are established to explicitly drive business processes. In addition to carrying out above functions, this role must maintain active licensure as a Pharmacist.

Requirements

• Doctor of Pharmacy (Pharm D) degree or Bachelor of Science in Pharmacy
• Post-secondary certification with Epic experience
• Current Epic and NVT certifications
• Deep knowledge of Eskenazi Health and the user community in the assigned area
• Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
• Strong communication and interpersonal skills; ability to effectively communicate with project leadership and subject matter experts
• Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built and maintained
• Ability to analyze data and formulate project plans
• Knowledge of and skill with software; promotes continued learning
• Ability to actively promote software within Eskenazi Health
• Ability to serve as a resource for the application and with IS team members across applications
• Maintain active licensure as a Pharmacist

Nice To Haves

• Operational and project management experience preferred

Responsibilities

• Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach, and Serve with special emphasis on the vulnerable population of Marion County; models Eskenazi Health values of P.R.I.D.E. (Professionalism, Respect, Innovation, Development, and Excellence)
• Acts as a primary contact for an application; engages with customers and coordinates issues that arise across application areas
• Leads team meetings
• Assists Product Director with deliverables
• Facilitates the problem resolution process
• Demonstrates understanding of and directs the choices involved in application configuration
• Performs in-depth analysis of workflows, data collection report details, and other technical issues associated with EHR software
• Develops and documents internal procedures as appropriate
• Develops and documents project team procedures for implementing system changes and other tasks
• Troubleshoots problems and questions from end users and serves as a resource to IS/IT team members
• Assists external EHR staff to better understand Eskenazi Health's operational needs; validates workflows; builds and configures content based on system structure
• Demonstrates astute awareness of unique needs and anticipated changes of end users; performs analysis of EHR content and negotiation of any user requested modifications/alternatives; completes modification/build of content based on operational decisions in collaboration with team and Epic TS/resources
• Utilizes resources as appropriate; strategizes for potential untapped resources
• Populates databases documenting decisions and system build
• Prepares details of specifications as needed
• Seeks out educational, teaching, coaching, and mentoring opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level