Solution Sales Engineer

Toppan Merrill • New York, NY

2d • $125,000 - $165,000

About The Position

The Toppan Merrill Solution Sales Engineer role is responsible for providing support on an enterprise level software and services solution for various clients. The Solution Sales Engineer has the primary objective of supporting the sales organization who is an “internal” client. The Solution Sales Engineer will work directly with the sales organization to support them in presenting and selling Toppan Merrill software and services. The Solution Sales Engineer will play a critical role in mapping and driving the Toppan Merrill solution and technology discussions during the sales process.
A key driver of success in this role is Quinn by Toppan Merrill—our next‑generation platform transforming how organizations create, manage, and deliver complex regulatory and financial disclosures—offering strong market momentum and a powerful opportunity to open new doors, strengthen client relationships, and drive meaningful business growth as you bring this innovative solution to market.

Requirements

• 3-7 years' experience in a direct client contact and consulting role preferably in technology services
• Excellent verbal and written communication/interpersonal skills.
• Strong presentation skills and ability to explain technical concepts to non-technical individuals.
• Pro-active ability to anticipate client needs and problem solve solutions.
• Demonstrated project management experience with a high level of attention to detail.
• Ability to interact with internal/external clients/customers in a professional manner.
• Strong technical aptitude.
• Demonstrated commitment to continuous learning in order to stay current on changing regulations and product enhancements.
• Detailed knowledge of best practices for industry (i.e accounting, financial disclosures, healthcare, etc).
• Working knowledge of commonly used software in the industry.
• Demonstrated leadership skills – leading through direction and through influence.

Nice To Haves

• Bachelor’s degree in related field a plus

Responsibilities

• Provide technical sales support throughout the sales cycle to drive opportunities and revenue.
• Deliver and customize technical sales presentations on Toppan Merrill products and services and build new presentations for use by sales and the Client Advisory Services (“CAS”) team.
• Explain product capabilities, limitations, and implementation requirements and describe technical tradeoffs and implementation alternatives while balancing revenue opportunities.
• Actively participate in sales calls involving complex technical requirements or multiple hardware platforms serving as the lead “technical” resource in the sales cycle.
• Identify and develop innovative solutions to client requirements while managing client expectations.
• Responsible for explaining and researching the technical capabilities of Toppan Merrill's products vs. our competition and communicating this to both internal and external audiences.
• Handles the most complex client and/or technical projects.
• Research, compose, and deliver responses to RFPs while interacting with clients to clarify requirements and review RFP responses for technical accuracy.
• Collect business and technical information from clients regarding requirements, partner with Product and Engineering teams on integrating into Toppan Merrill’s product offerings. Is seen as a Product SME.
• Collaborate with marketing team to create marketing materials for Product line.
• Collaborate with Pricing/Finance teams, external vendors and internal resource managers to provide recommendations from market expertise for onboarding pricing and pricing new solutions.
• Training and mentoring new or lower skilled employees.
• May lead internal team projects related to process improvements or technology testing.

Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• 401(k)) with company match with full vesting from date of hire
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level