Solution Manager

Penn Mutual • Philadelphia, PA

2d • $120,000 - $130,000

About The Position

We are looking for a Solution Manager to join our team! In this role, you will enable the successful execution of Penn Mutual's complex business and technology initiatives that span multiple teams and functions. You will bring together business, product, technology, operations, architecture, and shared services to translate approved priorities into achievable, coordinated deliverables.

The Solution Manager facilitates initiative readiness, capacity-aware planning, cross-team coordination, dependency management, and execution visibility, enabling teams and leaders to identify impacts and make more informed decisions earlier in the process. By fostering alignment, transparency, and delivery discipline, this role helps Penn Mutual navigate change and achieve business outcomes with greater predictability and success.

Requirements

• Bachelor's degree or equivalent combination of education and relevant experience.
• 7+ years of experience leading complex business, technology, product, program, or transformation initiatives.
• Experience coordinating work across business and technology organizations.
• Demonstrated success leading cross-functional initiatives involving multiple teams, stakeholders, and dependencies.
• Strong facilitation, planning, communication, organizational, and problem-solving skills.
• Ability to influence and align stakeholders in a matrixed environment without direct authority.
• Experience with Agile delivery practices and iterative planning approaches.

Nice To Haves

• Experience supporting large-scale business or technology initiatives across multiple teams.
• Experience with quarterly planning, portfolio execution, dependency management, or enterprise delivery coordination.
• Experience within the financial services or insurance industry.
• Experience with Jira and enterprise planning or reporting tools.
• Relevant Agile, Product, Program, or Change Leadership certifications.

Responsibilities

• Ensures approved initiatives are sufficiently prepared before entering planning and delivery activities.
• Facilitates initiative readiness activities to ensure work is sufficiently understood before planning and execution.
• Partners with business, product, architecture, operations, and technology stakeholders to clarify scope, assumptions, dependencies, risks, and expected outcomes.
• Coordinates discovery and solutioning activities required to support implementation planning.
• Identifies readiness gaps and coordinates actions required before initiatives enter delivery.
• Ensures implementation approaches, milestones, dependency impacts, and delivery considerations are understood across participating teams.
• Supports transition of approved initiatives into quarterly planning and execution activities.
• Promotes consistency in readiness standards, planning artifacts, and delivery preparation practices.
• Facilitates planning and alignment activities across teams participating in a shared solution or initiative.
• Leads quarterly planning preparation activities.
• Facilitates planning events involving multiple teams and stakeholders.
• Coordinates sequencing and alignment of work across participating teams.
• Supports capacity-aware planning by identifying dependencies, constraints, risks, and execution impacts.
• Maintains visibility into planning commitments, milestones, objectives, and delivery targets.
• Drives alignment when priorities, timing, resourcing assumptions, or delivery commitments require adjustment.
• Facilitates ongoing synchronization activities that support execution throughout the planning cycle.
• Ensures key delivery decisions, assumptions, and commitments remain visible and understood by stakeholders.
• Helps teams successfully navigate the complexity of delivering large cross-functional initiatives.
• Maintains visibility into cross-team dependencies, assumptions, constraints, and delivery risks.
• Facilitates proactive identification and resolution of delivery issues.
• Coordinates remediation activities for execution risks and delivery challenges.
• Escalates impediments requiring leadership awareness or decision-making.
• Monitors initiative health and delivery progress against agreed commitments.
• Supports issue resolution across business, product, technology, operations, compliance, architecture, and shared service teams.
• Facilitates tradeoff discussions when constraints or dependencies impact delivery commitments.
• Helps teams maintain focus on achieving agreed delivery outcomes.
• Provides transparency into execution health and supports continual improvement across delivery practices.
• Develops and maintains solution-level dashboards, reporting, and delivery insights.
• Provides transparency into delivery progress, readiness, dependencies, risks, impediments, and overall execution health.
• Facilitates retrospectives and improvement activities across planning and delivery processes.
• Identifies recurring organizational impediments and recommends opportunities for improvement.
• Promotes adoption of Penn Mutual delivery standards, planning practices, and governance expectations.
• Supports leadership discussions with clear, actionable execution insights.
• Partners with Product Owners, and team leaders to improve planning, coordination, and delivery effectiveness.
• Encourages continuous learning and operational excellence across participating teams.

Benefits

• competitive products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree