Solution Engineer Principal
About The Position
As part of AEP's Cybersecurity and Identity & Access Management (IAM) team, the Solution Engineer delivers secure, reliable, and compliant identity governance and access control solutions for electronic and physical access management across the enterprise. The role designs, implements, and supports Identity Governance and Administration (IGA) solutions that strengthen security and regulatory compliance, including identity lifecycle management, role-based access control (RBAC), access certifications, provisioning, automation, and system integrations. The position supports the ongoing enhancement and operation of AEP's IGA platforms and related security technologies through solution design, testing, implementation, troubleshooting, and continuous improvement. Working within Agile or Waterfall methodologies, the Solution Engineer collaborates with Cybersecurity, Infrastructure, Application Support, Compliance, Audit, Project Management, Business Analysts, and business stakeholders to deliver scalable access management solutions. The role may provide technical guidance, mentoring, and knowledge transfer to team members.
Requirements
- Bachelor's degree in computer science, engineering, or a related technical field.
- Seven years of relevant work experience; an equivalent combination of education and related experience may be considered.
- Strong understanding of identity and access governance, including provisioning, deprovisioning, role management, access certifications, segregation of duties, and governance controls.
- Demonstrated experience designing and delivering technology solutions using AI-assisted development tools such as Claude Code, GitHub Copilot, or similar.
- Proven experience applying DevOps principles throughout the technology lifecycle, including CI/CD automation, infrastructure as code, monitoring, observability, security integration, and production support in enterprise environments.
- Experience supporting audit, regulatory, and compliance requirements such as SOX, NERC CIP, PCI, or similar frameworks.
- Experience developing and supporting enterprise applications, integrations, and automation using Java, C#, Python, SQL, Oracle Database, APIs, and related technologies.
- Experience troubleshooting complex security and access management issues across cloud and on-premises environments.
- Strong analytical, communication, problem-solving, and stakeholder management skills.
- Ability to work collaboratively, manage multiple priorities, and deliver results with minimal supervision.
Nice To Haves
- Experience implementing and supporting enterprise IGA platforms.
- Experience with identity and access governance platforms such as Saviynt, SailPoint, Microsoft Entra ID, Okta, Oracle Identity Manager, or similar solutions.
- Experience supporting access certification, provisioning, RBAC, access governance, and compliance initiatives in a large enterprise environment.
- Professional certifications such as CISSP, CISM, CIAM, Saviynt Certified Engineer, SailPoint Certified Engineer, or similar.
- Experience implementing enterprise RBAC programs and identity governance transformations.
- Experience in regulated utility, energy, or critical infrastructure environments.
- Familiarity with cloud technologies and modern cybersecurity architectures.
- Experience implementing or supporting AI-enabled security, identity governance, or workflow automation solutions in enterprise environments.
Responsibilities
- Design, implement, support, and enhance IAM solutions that strengthen enterprise security, compliance, and operational effectiveness.
- Support stabilization, optimization, and expansion of the IGA platform, including onboarding disconnected applications and advancing access governance capabilities.
- Develop and maintain identity lifecycle management processes, automated workflows, integrations, provisioning, access certifications, and governance controls.
- Lead and support RBAC, access review, segregation of duties, and entitlement governance initiatives.
- Partner with business units, application owners, infrastructure teams, and cybersecurity stakeholders to analyze requirements and deliver access management solutions.
- Translate business and technical requirements into scalable, secure, and compliant IAM designs and implementations.
- Support remediation of audit findings and compliance requirements while ensuring adherence to security policies and regulatory standards.
- Monitor, troubleshoot, and resolve platform, integration, and access-related issues, including production support and incident response activities.
- Develop and maintain technical documentation, operational procedures, system configurations, and support materials.
- Identify and implement opportunities for automation, process improvement, and operational efficiencies across IAM services.
- Provide engineering support and cross-training for Physical Access Management systems.
- Serve as a subject matter expert on IAM technologies, governance processes, and security best practices.
- Communicate project status, risks, issues, and recommendations to technical and business stakeholders.
- May provide technical guidance, mentoring, and knowledge transfer to team members.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
