Senior Solution Engineer

Kestra Technologies

3d • Remote

About The Position

Kestra is the open-source declarative orchestration platform that simplifies complex data workflows and business processes. We bridge the gap between engineering and business logic, allowing teams to build, scale, and monitor their pipelines with ease. As we scale our Enterprise offering, we are looking for a technical powerhouse who can guide our customers from their first POC to long-term architectural success. In March 2026, we closed a $25M Series A led by RTP Global, with participation from Alven, ISAI, and Axeleo – backed by founders from Datadog, dbt Labs, and Hugging Face.

Requirements

• You have the "Engineer" mind but the "Consultant" heart. You can code, but you also love talking to people.
• Deep experience in at least one of the following: Data Engineering: You’ve built production-grade pipelines using tools like dbt, Spark, Snowflake, or DuckDB.
• Infrastructure-as-Code (Platform Engineering): You are a pro with Terraform/OpenTofu, Kubernetes, and CI/CD patterns.
• AI/MLOps: You understand the lifecycle of LLMs, vector databases, and the orchestration required to move models from notebook to production.
• You understand the "pain" of orchestration.
• You don’t just report bugs; you find workarounds and suggest long-term architectural fixes.
• Ability to explain complex infrastructure concepts to both a CTO and a Junior Data Analyst.

Nice To Haves

• Data/Orchestration Background: Experience with tools like Airflow, Prefect, or Dagster is a huge plus.

Responsibilities

• Lead Pre-Sales Opportunities: Partner with the sales team to lead technical discovery, understand prospect requirements, and position Kestra Enterprise effectively.
• Own the Proof of Concept (POC) process. You will be responsible for the POC success plan; advising on architecture, success criteria and flow design to ensure our prospects realise the value of Kestra in record time.
• Demonstrate the technical advantages of our declarative, universal orchestrator and how it outshines legacy orchestrators.
• Support existing customers throughout their entire lifecycle—from initial onboarding and training to quarterly architectural reviews.
• Own escalations for our Enterprise accounts. You’ll partner with our engineering team to diagnose complex issues and drive them to resolution by communicating clearly with customers, documenting learnings, and building processes or automations to avoid these in future.
• Translate real-world customer friction into product requirements. You are the "Voice of the Customer," helping our developers prioritise the roadmap based on actual field data.
• Identify technical bottlenecks in customer environments and provide best-practice guidance on scaling, managing resources, and securely running the platform.
• Proactively find new internal use-cases for customers, helping them to expand their Kestra footprint from data engineering to infrastructure automation, Agentic AI orchestration and more.
• Be an active member of our open-source community. Advise users on Slack/GitHub and turn their feedback into product improvements.
• Represent Kestra at meetups, conferences and webinars. Create technical content such as blogs, "How-to" videos, and blueprints to help the ecosystem grow.
• Work closely with our core engineering team to prioritise features and resolve critical support issues in a timely fashion.

Benefits

• Work from anywhere with a flexible schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed