Solution Engineer, Real Time OT Systems

American Electric Power • New Albany, OH

6d • Onsite

About The Position

The role involves establishing a moderate understanding of the technologies and processes necessary for the development and support of Operational Technology (OT) Real Time tools and systems. Key responsibilities include providing application support for Energy Management Systems (EMS) and Supervisory Control & Data Acquisition (SCADA) systems, as well as other applications utilized in Transmission Control Centers. The position also entails planning, researching, and evaluating patching, failover, and maintenance activities required for OT Real Time systems, along with developing a solid understanding of EMS and SCADA functionalities. Additionally, the role includes engaging in the development and maintenance of best practices for application development and participating in the creation of technical documentation to support RealTime applications. A strong emphasis on adaptability, customer needs, and continuous improvement is essential for effectively supporting Real Time systems.

Requirements

• Bachelor’s degree in a related field Or Associate’s degree in a related field with 2 years of relevant experience Or High school diploma/GED with 4 years of relevant experience
• Related Fields for Education and Experience: IT/OT System Administration, IT/OT Application Support, Cyber Security, ADMS/DMA/EMS/OMS/SCADA
• Bachelor’s degree in a related field with 2 years of relevant experience Or associate’s degree in a related field with 4 years of relevant experience Or High school diploma/GED with 6 years of relevant experience
• Blazor Server is a must
• Experience with .NET 4.8
• Experience with .NET Core 3.1 thru 10

Nice To Haves

• Blazor Hybrid or Blazor WASM nice to have but not required
• ASP.NET WebAPI and general ASP.NET Core skills
• Experience with SQL Server T-SQL, database modeling and design
• Strong SQL query skills, both writing and tuning
• Micro ORM experience (Dapper, RepoDb) preferred over Entity Framework
• Experience building Windows Services with .NET
• Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.

Responsibilities

• Design and implement architecture for SCADA, EMS, and ADMS systems, ensuring reliability and adherence to standards.
• Lead troubleshooting efforts, mentor junior engineers, and coordinate vendor support for EMS and SCADA applications.
• Analyze system performance metrics, investigate application-related issues, and recommend improvements based on user feedback.
• Develop new features and enhancements, conduct code reviews, and ensure adherence to coding standards.
• Support SCADA/EMS platform software upgrades and perform operational technology platform analysis.
• Coordinate the configuration and support of data archives (PI, OSI Chronus) and participate in the configuration of network monitoring tools.
• Develop repeatable scripts (PowerShell, Batch, Python) for deploying configuration changes and patches across servers.
• Analyze logs and application/system monitors to identify potential issues and create strategic plans for performance events.
• Conduct routine backups and periodic restoration tests to ensure backup validity and document emergency restoration procedures.
• Provide after-hours support as needed in an on-call rotation to maintain reliable operations of DMS/EMS and SCADA systems.

Benefits

• competitive compensation
• AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED