Solution Engineer II

Bank of America • Jersey City, NJ

1d • $100,100 - $153,700 • Onsite

About The Position

This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices. Bank of America is seeking a motivated and detail-oriented technologist to join our team. The technologist will assist with the development, implementation, and maintenance of the Service Fulfillment practice for voice recording administration.

Requirements

• Analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
• Excellent communication and teamwork abilities.
• Strong analytical and problem-solving skills.
• Ability to interact effectively with customers and leadership as needed
• Ability to handle multiple tasks simultaneously
• Intermediate proficiency in Microsoft Office Suite

Nice To Haves

• Analytical Thinking
• Collaboration
• Innovative Thinking
• Solution Delivery Process
• Solution Design Architecture
• Automation
• Influence
• Risk Management
• Technical Strategy Development
• Adaptability
• Application Development
• Business Acumen
• DevOps Practices
• Production Support

Responsibilities

• Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
• Produces detailed designs of infrastructure and application architecture components
• Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
• Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead
• Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards
• Assist in the monitoring request queues for provisioning, deprovisioning and legal requests.
• Support daily inquiries from legal, control partners and compliance stakeholders
• Work closely with senior team members to test and implement new technologies.
• Participate in product development or improvement projects
• Maintain accurate records and trend reports on requests
• Provide basic user support and training to internal staff when needed.

Benefits

• access to paid time off
• resources and support to our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed