Solution Engineer - Corporate Accounts

CyberArk • Boston, MA

30d • $87,000 - $122,000

About The Position

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer to support our Corporate Customers in our Scale Sales organization. The Corporate Solutions Engineer will leverage technical aptitude and strong communication skills to help achieve the technical win during the sales cycle. They act as the primary technical resource for Scale Sales opportunities, delivering workshops, demonstrations, and Proof-of-Concepts (POCs) that scale across a large account base. Therefore, you must be able to articulate technology and product positioning to both business and technical users. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value clearly, design practical solutions for customer environments, and continuously grow into a trusted advisor role within CyberArk’s SE organization. The ideal candidate must be self-motivated with a desire to learn and grow, with some prior experience in IT, security, or customer-facing technical roles. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess strong presentation skills. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. The essential duties of the Solutions Engineer- Corporate shall be in offering CyberArk’s product solutions to customers and prospects, including:

Requirements

• 1–3 years of experience in software pre-sales, IT administration, security, consulting, or another customer-facing technical role (internships or co-ops considered)
• Computer Science Degree or equivalent experience required
• Experience with Windows/Active Directory administration and operations
• Experience with UNIX/Linux
• Strong presentation skills as well as the ability to build and present high-quality product demonstrations to both technical and executive audiences
• Superior communication and interpersonal skills; ability to build relationships at multiple levels and work cross-functionally to move opportunities forward
• Interest in learning security concepts, identity, and enterprise infrastructure, with the ability to apply them in customer discussions

Nice To Haves

• Experience with CyberArk solutions is not required; familiarity with enterprise applications, identity management, or security technologies is a plus
• Experience with LDAP Directories and/or types of authentications
• Enterprise application authentication experience a plus (i.e., .NET, Java, CLI)
• Scripting knowledge (Python, Bash, PowerShell) a plus
• Security related certifications (Security+, CEH, CISSP) a plus
• Familiarity with SaaS solutions

Responsibilities

• Technical pre-sales support
• Develop and maintain technical relationships within prospective accounts and existing customers, helping to identify opportunities for CyberArk adoption
• Present CyberArk’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs (first-pass technical responses)
• Deliver customer-facing workshops, including content ownership, scheduling, delivery, and updates when products or GTM messaging change
• Conduct and ensure success of Proofs-of-Concepts (POCs)
• Documentation of client feature requests and issues in CRM system
• Support CyberArk and partner seminars and industry trade shows
• Able to convey customer requirements to Product Management teams
• Develop technical knowledge of CyberArk and associated technologies
• Assume the role of a mentor to other system engineers when appropriate (as skills develop)
• Create and maintain training content for the SE organization when appropriate

Benefits

• The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees