Solution Demonstration Specialist

Motorola Solutions • Dallas, TX

10d • $75,000 - $100,000

About The Position

This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on on our ecosystem platform including Call Handling, Agency Alerting, Astro/APX, PremierOne Computer-Aided Dispatch, PremierOne Records Management, Field-Based Reporting, Jail Management software, and/or our analytical/situational awareness applications as either a customer or vendor. The Solution Demonstration Consultant will be responsible for but not limited to the following: Conducting software product demonstrations for potential and existing customers Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions Providing technical product advice and demonstration support during pre-sales discussions Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions Must present demonstration with energy and enthusiasm Additional Responsibilities Include: Evaluating personal effectiveness of product demonstrations Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features Providing customers and sales representatives with technical advise on pre-sales product demonstrations Providing post-sale consulting support for the operating software products

Requirements

• High School Diploma or equivalent
• Must be willing to travel up to 75%
• Seeking 4+ years of experience working in the Public Safety Industry
• Must conduct demonstrations with enthusiasm and energy
• Ability to travel frequently
• Ability to lift up to 50 pounds
• This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background c heck administered by Motorola Solutions Inc. customers.
• Legal authorization to work in the U.S. indefinitely is required.
• Employer work permit sponsorship is not available for this position.

Nice To Haves

• Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration preferred; Graduate of law enforcement training academy preferred
• Seeking 2+ years of technical product user experience or support experience
• Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)
• Prior experience as a law enforcement or public safety officer preferred
• Experience with and an in-depth working knowledge of public safety software including records management software preferred

Responsibilities

• Conducting software product demonstrations for potential and existing customers
• Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions
• Providing technical product advice and demonstration support during pre-sales discussions
• Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions
• Must present demonstration with energy and enthusiasm
• Evaluating personal effectiveness of product demonstrations
• Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures
• Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features
• Providing customers and sales representatives with technical advise on pre-sales product demonstrations
• Providing post-sale consulting support for the operating software products

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees