Senior Technology Sales Support Specialist - Solution Consultant
About The Position
Solution Consultants are not just product experts—we’re strategic partners in the sales cycle. Our Solution Consultants proactively work side-by-side with Sales, Product Marketing, and Product teams to shape compelling solution narratives that resonate with customers. We make the complex simple and help customers see how the value of our solutions creates real business impact. We lead with curiosity and insight—connecting the dots between customer needs and intelligent solutions. We collaborate across functions to deliver a buying experience that’s smooth, strategic, and customer focused. We are technical consultants with the advanced ability to develop, position and provide product-specific solutions during sales cycles. Solution Consultants are quota carrying. Some of the Key Mindsets and Behaviors to be successful in this role include: Cultivating a growth-mindset Staying business-outcome focused Obsessing over customer success Leading with empathy Operating with urgent curiosity Winning as a team.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 4+ years of solution consulting or sales engineering experience
- Proficiency in leading SaaS solutioning and sales in enterprise accounts
- Ability to quickly learn complex software solutions and clearly articulate their value
- Experience working in a team-based, hyper-growth environment
- Sales acumen, to drive best-practice sales execution with your sales counterpart
- Proficient in building strong trust relationships with decision-makers
- Experience working collaboratively with product management, product marketing, partners, and professional services
Nice To Haves
- Certifications in Demo2Win, RAIN Consultative Selling, Consensus are a plus
- Experience advising on delivery and value realization is a plus
- Travel, as necessary
Responsibilities
- Serve as the technical and domain expert for Compliance Solutions, including Compliance Program Management, Regulatory Change Management, Obligation management, and related offerings
- Leading solution strategy at an account level across a deal team
- Leading discovery to clearly define customer challenges
- Delivering best-in-class solution demonstrations and presentations to align the value of our solution with customer needs
- Articulating how customers will adopt our solution to realize the value of their investment
- Continuously learning about product innovations
- Acting as an industry thought leader
- Providing feedback to product development teams on how we can innovate our products to drive greater value to customers
- Supporting marketing events including executive briefings, conferences, user groups, and trade shows
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
