Sr. Solution Consultant, Financial Services

Braze•New York City, NY
•Hybrid

About The Position

Braze is seeking a Senior Solutions Consultant for its Financial Services segment, serving the Americas. In this role, you will act as a trusted advisor to prospective customers during the sales process, leveraging extensive product expertise, strategic vision, and best practices. You will be a technical thought leader within the FinServ vertical, across various customer types and geographic markets. The Solutions Consultant role blends the art of storytelling and sales with the science behind how Braze's technology delivers value. You will help 'make it real' during the sales process to build customer confidence in Braze's capabilities and team. This role offers an opportunity to expand thought leadership skills while partnering with Braze's sales, marketing, security, and product teams. You will draw upon experience in Pre-sales Engineering, Technical Account Management, or Customer Success, coupled with a high level of curiosity about technology. You will also serve as a mentor to other Solutions Consultants on the team. The role requires up to 50% travel at peak times and is based in the [Office] office.

Requirements

  • Exemplary written and verbal communication skills.
  • Unparalleled follow-up skills.
  • Ability to make people feel heard and understood.
  • Team player mentality.
  • High level of intellectual curiosity.
  • Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
  • Domain knowledge of two or more of the following: AI, SaaS, Mobile, APIs, Marketing Automation, Marketing Analytics, or Programming (even just HTML).

Nice To Haves

  • Experience in Pre-sales Engineering, Technical Account Management, or Customer Success.

Responsibilities

  • Act as a technical thought leader across the FinServ vertical, various customer types, and geographic markets.
  • Serve as a trusted advisor to prospective customers during the sales process.
  • Leverage extensive product expertise, strategic vision, and best practices.
  • Blend technical knowledge with storytelling and sales skills.
  • Help 'make it real' during the sales process to build customer confidence.
  • Partner with Braze's sales, marketing, security, and product teams.
  • Mentor Solutions Consultants on the team.
  • Position BrazeAI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers.
  • Collaborate with teammates across all departments to support customers.

Benefits

  • Competitive compensation that includes equity
  • Flexible time off policy
  • Free daily lunch and fully stocked kitchen with snacks and beverages
  • Excellent medical, dental, and vision coverage for you and your dependents
  • Life insurance
  • Commuter benefits
  • Parental leave plans
  • Collaborative, transparent, and fun loving office culture
  • Equity grants of restricted stock (RSUs)
  • Retirement and Employee Stock Purchase Plans
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
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