Solution Architect (Onsite role)

Phenom People Pvt Ltd • Ambler, PA

1d • $130,000 - $150,000 • Onsite

About The Position

The Solution Architecture team plays an integral role in the end-to-end customer journey, including pre-sales support, implementation, and customer upsells and renewals. This role is for a full-time Solution Architect to join the One Global Delivery team. The Solution Architect is part technologist and part consultant, playing a vital role in providing technical expertise for all major client projects. You will participate in client calls and work cross-functionally across the entire organization to bridge the gap between business problems and technical solutions.

Requirements

• 5+ years of relevant hands-on technical solutioning and/or implementation experience
• Proven experience in consultative roles requiring strong relationship management and communication skills.
• Past experience designing solutions and integrations for enterprise environments.
• Prior work with application integrations and mapping using different methods, including Web Services, SSO, and integration testing tools.
• Strong knowledge of cloud computing, Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions.
• Experience supporting a global portfolio and coordinating with global teams.
• Bachelor's Degree in Technology or related field

Nice To Haves

• Experience designing on SaaS, microservices, or multi tenancy architecture would be an asset(s).
• Hands on development experience would be an asset
• Exposure to and knowledge of Artificial Intelligence and Machine Learning would be an asset(s).
• Prior experience in Talent Acquisition/Human Resources technologies would be an asset(s).

Responsibilities

• Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI.
• Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks.
• Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.
• Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
• Drive operational excellence and help the team scale by creating documentation, developing knowledge sharing mechanisms, and improving internal processes.
• Proactively communicate and coordinate with clients and internal teams in multiple time zones to ensure deliverables are met.
• Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization.
• Serve as a subject matter expert on Phenom SaaS architecture, services, integrations, and best practices internally and in customer calls.

Benefits

• Health and wellness benefits/programs to support holistic employee health
• Flexible hours and working schedules
• Parental leave for new parents
• Generous vacation policies & holiday time off
• Career pathing and development opportunities
• Tons of perks and extras in every office and even to those who work remotely!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level