Solution Architect_ GRC

TEKsystems•Hanover, MD
•$125,000 - $190,000•Remote

About The Position

TEKsystems Global Services is seeking a Solution Architect to lead multiple sales opportunities and account teams or programs, providing sales and solution assurance for client services. The role supports solution management in governance, risk, and compliance, including resource identification and allocation, contract attributes and costing, customer interaction, and managed-services solution development. Engagements typically support North American customers and may involve complex deliverable-based, fully outsourced, or large-scale programs. The Solution Architect develops solutions in partnership with customers and internal stakeholders, coordinates delivery teams and sales-to-delivery knowledge transfer, manages risks and changes, and supports practice pipeline and account strategy. The role also has financial and contractual responsibility for engagement profitability and may mentor, manage, and develop teams of approximately 3 to 8–10 people. It supports performance reviews and communication of applicable HR policies. The position is a subject-matter expert in audit, compliance, and risk governance. It connects IT with internal audit and other business and technology teams, supports audit management and control frameworks, and plans and documents compliance work, including external, internal, and regulatory audits. The work includes security and compliance across cloud environments, secure systems design and analysis, and development and implementation of plans aligned with DoD RMF and FedRAMP objectives. This is a permanent, fully remote position based out of Hanover, Maryland. The listed pay range is $125,000–$190,000 per year; individual compensation depends on qualifications, experience, location, and other job-related factors.

Requirements

  • Bachelor’s degree or equivalent relevant experience.
  • At least 15 years of experience in information technology and/or professional services, with subject-matter expertise.
  • At least 15 years in IT service management or project management delivering projects/programs and providing daily delivery or consulting oversight in a professional-services environment, or equivalent relevant experience managing resources.
  • Experience delivering projects/programs and administering client professional-services agreements, including change management.
  • Experience with frequent external customer interactions at Director level or above; normal interactions are at the CXO level.
  • Established consulting and interpersonal skills.
  • Experience in IT and business adherence to compliance programs.
  • Experience executing audit-management control frameworks, including data governance and compliance processes.
  • Experience supporting integration between IT and audit, and negotiating audit issue specificity with Internal Audit.
  • Experience developing Management Action Plans.
  • Experience with HIPAA, HITRUST, CRISC, and notable AI Governance accreditation.
  • Experience in CMMC, CISA, DISA, IL5, IL6, STIG, NIST, COBIT, ISO, and FedRAMP environments.
  • Knowledge of security-control frameworks and compliance programming, including Security Operations, and experience building programs from the ground up and working with POA&Ms.
  • Experience with security and compliance for cloud providers; no specific vendor is required.
  • Experience in secure systems design and analysis supporting network and secure operations.
  • Experience with security procedures, processes, and tools.
  • Experience serving as an intermediary among internal auditors, IT Risk, Business and Disaster Recovery teams, Applications Development, and Database Administration teams.
  • Experience with DoD RMF and FedRAMP plans identified in NIST 800-171 and NIST SP 800-53, including their development, testing, implementation, and alignment with certification goals.
  • Ability to document standard operating procedures clearly and concisely.
  • Strong conceptual and analytical skills, including out-of-the-box problem solving.
  • Ability to prioritize and plan complex work in a rapidly changing environment.
  • Ability to lead and collaborate across teams to deliver solutions.
  • Excellent oral and written English communication skills.
  • Strong people and personnel management skills.

Nice To Haves

  • Ability to articulate an understanding of various information technology platforms.
  • Experience partnering with Cybersecurity Operations and Architecture teams to create and sustain compliance measures.
  • Experience producing quality, timely deliverables and communicating methodologies, progress, outcomes, and expectations to stakeholders.
  • Experience in security procedures, processes, and tools.
  • Experience serving as an intermediary among internal auditors, IT Risk, Business and Disaster Recovery teams, Applications Development, and Database Administration teams.
  • Experience managing internal process reviews of audit and security non-compliant items, leading security-related audits, and conducting internal review projects.
  • Experience reviewing artifacts and conducting infrastructure assessments to support DoD, RMF, and FedRAMP certification.
  • AI Governance certification.
  • CISSP, CISM, or CISA certifications.

Responsibilities

  • Understand customers’ business and technical requirements and develop solution designs with customers and stakeholders.
  • Manage customer expectations and resolve sales, stakeholder, and delivery issues in a timely manner.
  • Coordinate internal communications and assemble delivery teams for new engagements, including practice, delivery, and account-team members.
  • Consolidate solution status and proposed costing information across project stakeholders.
  • Address and communicate sales and solution escalations to clients, consultants, and managers.
  • Implement knowledge-management processes and facilitate knowledge transfer from sales and solutions to delivery.
  • Manage sales and solution risks, opportunities, and issues; coordinate resolution and notify affected parties.
  • Identify and coordinate solution change control.
  • Review practice pipelines, opportunities, product lines, and solution health with practice and delivery resources.
  • Assess customer reference-ability and maintain relationships with customers and account-team members.
  • Refine practice pipeline and product-line attributes based on metrics, market fit, and technology changes.
  • Support development and execution of account strategies with internal stakeholders.
  • Manage customer requirements and ensure understanding and acceptance of deliverables, costs, contract type, timelines, risks, assumptions, and customer satisfaction.
  • Ensure solution methodology is followed from opportunity assessment through project closeout and sales-to-delivery transfer.
  • Manage engagement financial and contractual matters, including profitability.
  • Identify potential follow-on business and support future pursuits through quality outcomes and escalation to internal stakeholders.
  • Ensure Sales and Solutions management methodology is followed for client opportunities.
  • Mentor, manage, and develop product and project team members; conduct annual reviews and provide ongoing performance feedback where required.
  • Communicate and execute applicable Human Resources policies and procedures.
  • Develop organizational capability in audit, compliance, and risk governance.
  • Support IT and business adherence to existing compliance programs and execute audit-management control frameworks, including data governance and compliance processes.
  • Integrate and coordinate between IT, internal audit, IT risk, business and disaster recovery, application development, and database administration teams.
  • Work with Internal Audit to negotiate the specificity of audit issues that influence final audit report ratings.
  • Write and develop Management Action Plans and document standard operating procedures clearly and concisely.
  • Plan compliance work for external, internal, and regulatory audits; review audit and security non-compliant items and lead related audits or internal review projects.
  • Develop and support security-control and compliance programs using relevant frameworks, including NIST, ISO, and COBIT, and support POA&M work.
  • Support security and compliance for cloud providers and secure systems design and analysis for network and secure operations.
  • Develop, test, and implement plans aligned with DoD RMF and FedRAMP certification goals, including plans identified in NIST 800-171 and NIST SP 800-53.
  • Review artifacts and conduct infrastructure assessments supporting DoD, RMF, and FedRAMP certification.
  • Partner with Cybersecurity Operations and Architecture teams to create and sustain compliance measures.
  • Provide timely, quality deliverables and communicate methodologies, progress, outcomes, and expectations to stakeholders.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Life insurance, including voluntary life and AD&D coverage for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave
  • Additional earnings may be available through incentive programs such as annual bonuses and profit sharing
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